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Burger King Team Member

3 months ago

Jonestown, United States Burger King Full time

**Job Summary**

**Customer Service**

Greets every customer in a quick and courteous manner. Provides a pleasant dining experience to all our customers and responds to customer inquiries in a timely fashion. Handles all customer complaints according to company policies and procedures. Develops and maintains product knowledge and provides customers with product recommendations.

**Food Safety**

Follows sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining areas. Ensures compliance with operational standards, company policies and ordinances. Sustains consistent high quality of food preparation and service. Keeps professional image by maintaining proper uniform and appearance standards.

**Teamwork and Communication**

Works effectively with others (individuals and departments) in a positive, supportive and cooperative manner. Helps other associates in their duties and assists new associates in learning their new job skills. Communicates any issues of concerns and ensures all internal matters are presented to GM in a timely manner.

**Cash Handling**

General knowledge of all point of sale equipment. Processes customer sales accurately and efficiently. Ensures cash drawer levels are maintained in compliance with company policies and procedures.

**Stock Control**

**Security & Loss Prevention**

Maintains full control of the store and its contents at all times using prevention techniques as per company to minimize loss (i.e. drive offs or retail theft etc). Follows company policies and procedures for securing the premises upon end of day closure.

**Cleanliness**

Maintains a high standard of cleanliness. Cleans in accordance with the Libertys/brand specific sanitary standards including but not limited to: sweeping and mopping floors, cleaning walls, counters, tables, kitchen and service equipment. Cleans the customer service area by removing trash, cleaning restrooms and the parking lot.

**Occupational Health & Safety**

Performs all duties in a safe and responsible manner to assure workers, customers, suppliers/contractors and the environment are not at risk. Complies with all company safety policies, procedures and instructions. Uses materials handling procedures and equipment provided to minimize contamination or injury. Reports to management any unsafe practice or condition and follows all Liberty safety initiatives.

**Requirements**:

- Must be at least 16 years of age.
- Physically capable of standing for long hours.
- Ability to read, write and speak English language.
- Must pass background check.

**Disclaimer**:
The list of Requirements, Duties and Responsibilities is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.

Brand: Burger King

Address: 8 Fisher Ave Jonestown, PA - 17038

Property Description: 22A-Burger King - JTBK - Jonestown

Property Number: M9J