Rco- Collections Specialist
2 weeks ago
PharmScript is one of the nation’s leading pharmacies, partnering with long-term and post
- acute care facilities to supply medications to thousands of residents and patients. When you join the PharmScript family, you join the ranks of more than 2,000 dedicated people across the country who help to get safe, accurate, and timely medication to those who need it most.
The Collection Specialist position is primarily focused on collecting balances owed for pharmacy services after Insurance
Payments have been received (co-payments), or for Private Pay patients. This position operates in a long-term care facility. This role may use standard office and/or pharmacy equipment such as computers, phones, photocopiers, filing cabinets, rolling carts, fax machines and etc. A large portion of work shall be performed in the long-term care facility where the noise may be loud.
**Responsibilities**:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Contacting an average of 50-60 patients daily, to collect past due balances
- Processing patient payments via credit card or bank account
- Setting up payment plans and recommending settlement options when appropriate
- Responding to patient correspondence based on company policy and patient circumstances
- Resolution of billing issues
- Utilization of research/skip tracing tools, to make contact with patients when limited information is available
- Process accounts to third party collection agency
Qualifications:
- Attention to detail
- Collaboration Skills
- Communication
- Decision Making
- Discretion
- Performance Management
- Problem Solving/Analysis
- Reliability
- Teamwork
- Technical Capacity
Knowledge, Skills, and Abilities:
- Strong problem-solving skills
- Effective communicator
- Quick and independent learner
- Availability to work overtime, holidays, and weekends as needed
We offer:
PharmScript offers a robust suite of benefits to support employees and their families.
Health and Wellness Benefits
- Medical, Prescription Drug, Dental, and Vision coverage for you and your eligible dependents
- Maternity care program and infertility services
- Tax-favored Health Savings Accounts, Healthcare, and Dependent Care Flexible Spending Accounts
- EAP Assistance Program with 24/7 access to free counseling, legal guidance, and financial resources
Paid Time Off and Holidays
- 15 PTO days annually and 6 paid/floating holidays
Retirement Planning
- 401(k) retirement planning with company match
Commuter Benefits
- Transit/Parking Spending Account
Voluntary Benefits
- Employee Life and Accidental Death & Dismemberment, Short/Long-term Disability, Critical Illness, Accident, and Hospital Indemnity plans are available for you and eligible dependents
Other Perks and Benefits
- Legal & Identity Theft Protection Programs
- Employee Discounts: Instant savings on hundreds of products and services
- Pet Insurance
- Employee Support Program to eligible employees in times of urgent need
Pay Transparency:
To reinforce our commitment to fair and equal pay transparency, PharmScript’s compensation is based on multiple non-discriminatory, individualized factors including but not limited to experience, job-related knowledge, education, skills, and office/market location.
EEO Statement:
PharmScript is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.
EO/Minorities/Females/Disabled/Veterans
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
Work setting:
- Hybrid work
**Experience**:
- Microsoft Excel: 2 years (required)
- billing: 2 years (required)
Ability to Commute:
- Somerset, NJ 08873 (required)
Ability to Relocate:
- Somerset, NJ 08873: Relocate before starting work (required)
Work Location: Hybrid remote in Somerset, NJ 08873
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