Law Firm: Front of Office Service Coordinator

2 weeks ago


Boston, United States Epiq Systems, Inc. Full time

It's fun to work at a company where people truly believe in what they are doing

**Job Description**:
The Lead Receptionist partners with the Supervisor or Manager in leading the workflow of Reception, Office Services and all related departments. Provide Receptionist services for client at their site. Work closely with the client's staff to assist with front office. Provide “White Glove” customer service and is responsible for taking care of all visitors, client meetings and events at a client location. Will accurately communicate with client staff and Epiq team members regarding commitments, deadlines and challenges.

**Responsibilities**:

- Assign tasks to team members
- Work independently on front desk assignments and events coordination tasks without direct supervision
- Oversee schedules and ensure the Reception Desk has proper coverage
- Ensure all tasks and events have been properly completed and quality checked
- Work to resolve work issues or complaints
- Assist management with training new hires on all processes
- Other duties may include reception desk, events coordination and hospitality services, Office Services Production Coordination: Printing & Scanning, Facilities Support, Supplies Management and Hospitality Coordination for kitchens and Conference Rooms

**Requirements**:

- High School Diploma or GED
- Minimum of 2 years work experience, preferably in conference services, hospitality, reception desk and front office services
- Ability to lead others in a professional manner
- Strong written and verbal communication skills with ability to resolve complaints
- Ability to multitask with attention to detail
- Working knowledge of MS Word, Excel and Outlook
- Ability to lift or move 40 lbs. or greater
- Ability to walk, bend, kneel, stand or sit for an extended period of time

Monday Through Friday 8:30 AM to 5:30 PM

INDHP

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us


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