Longo Toyota Service Parts Specialist
4 weeks ago
Overview:
The Service Parts Specialist is responsible for upselling and providing the Service Technician and Service Consultants with parts. This is not a solo position and relies on a team environment to succeed, therefore we are looking for an individual who is adaptable, a team player, and has a positive attitude.
The Service Parts Specilaist Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly rate of $26.00-$34.00 depending on experience.
- This position is 100% on site at Longo Toyota in El Monte, CA.
**Perks of working with us**:
- Weekly Pay - get paid every Friday.
- 401k with a generous Company match
- Vacation (accruals earned on Full Time or Part Time status)
- Vision, dental, and medical care benefits available to any team **full time** team member
- Team member Referral Bonus Program
- Tuition reimbursement
- Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more.
- Development and growth opportunities
- Free Employee Parking
- On-site gym, free of charge to team members
**Responsibilities**:
- Assist technicians/ASM in determining replacement parts required, according to inspections of old parts, guests’ requests, or guest descriptions of malfunctions.
- Accurately prices parts and accessories using the proper pricing source and transfers the information to the proper document and computer system.
- Answers phone calls, internet requests and provides part and price information as requested.
- Requests special order parts solicited by guest/technician/ASM/Estimator and notifies when they have arrived.
- Locates out-of-stock parts from outside sources and submits an emergency order, if necessary.
- Achieves monthly sales and forecasted goals.
- Maintains records of all repair orders, invoice, insurance estimates, and special-order parts.
- Keeps counter areas clean and uncluttered.
- Assist in all other areas of the parts department, as needed.
- Performs other specific administrative functions as directed by management.
- Maintains high ethical standards in all actions.
Qualifications:
- A high school diploma or equivalent.
- At least one (1) year of automotive parts experience, preferably in an automotive dealership.
- Ability to pay attention to detail; follow-up with internal and external guests; read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; read and comprehends instructions and information in the English language; work well with the public; communicate in a professional manner on the phone, Internet and in person; and use standard office equipment.
**Physical Demands**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
- Frequently bend, stretch, twist, or reach with their body, arms, and/or legs; stoop, kneel, crouch, or crawl and talk or hear.
- Must be able to work outdoors in all weather conditions including low and high temperatures, precipitation and wind, noisy environments, and small and/or enclosed spaces.
- Adjusting, moving, and lifting objects up to 50 pounds.
- Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
- Remaining in a stationary position, often standing, or sitting for prolonged periods.
- Operating motor vehicles and/or heavy equipment.
- Ascending or descending ladders, stairs, scaffolding, ramps, and poles.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why Penske Motor Group:
**BECAUSE WE ARE AWESOME**
Benefits of working with us:
- Full suite of medical benefits, which includes health, dental and vision insurance.
- 401K with a generous Company match
- Team member discounts for cars, service, parts, and retail goods
- Tuition reimbursement
- Ongoing training and industry education through our in-house “Penske College” to help advance this position from a job to a **career.**:
- Employee Referral Bonus Program because your friends will want to work where you do.
- Company and corporate partner discounts to companies like GE, Dell, Microsoft, Quicken, and many others.
**ABOUT US**
Longo Toyota and Longo Lexus, part of Penske Motor Group, LLC, is taking a different approach to automotive sales. We understand that the wants and needs of our guest are changing every day. By adapting and providing superior guest service has made Longo the #1 Toyota retailer for 50 consecutive years and the world’s largest dealership.
We’re looking for Team Members who are eager, well-rounded, ambitious and who want to jump into a new and exciting career. Our Learning & Development programs are geared to provide you with the proper introduction into the organization and our team of experts in every discipline will provide you the guidance needed to
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