Operations Manager

2 weeks ago

New York, United States Hit the Books Full time

**About HIT THE BOOKS**

Hit the Books (“HTB”) aims to bring additional educational resources to underserved communities through a sports-based development approach, with tutoring and mentorship at its core and mixed martial arts as the ‘hook’ to get kids engaged in the program. HTB will serve as an after-school community center to facilitate career development and help make any and every goal achievable for its students.

**How Hit The Books Achieves Our Mission**
- HTB provides after-school educational programs, mentorship, and mixed martial arts classes to youth in Harlem aged 7-13 to help our students progress outside of the classroom intellectually, socially, emotionally, and physically. HTB exposes its students to educational and professional opportunities that may otherwise pass them by, fostering an environment of educational equality.
- In addition to enhancing the educational resources available to children in our targeted communities, HTB will develop into a community within a community where children feel safe and view the facility as a second home.

**Major Duties and Responsibilities**
- Maintains all policies and procedures as outlined in the DOH, OCFS, and SACC license regulations, as well as human resource policies and procedures related to hiring.
- Submission and maintenance of all staff records and forms to the DOH for approval prior to and while staff are working at Hit the Books
- Oversee and maintain sign up and enrollment for Hit the Books, ensuring all forms are filled out completely, accurately, and kept for recording purposes.
- Manage all facility maintenance and operations to ensure all components of the program are running efficiently.
- Adheres to HTB onsite safety expectations, implements the safety plan at the site, and carries out the monthly drills to be tracked on-site in emergency drill logs and assessments.
- Supervises and provides support for food operations and maintains accurate meal records for daily reporting, as well as for student and staff belongings, backpack/lunch, and storage systems. Reporting includes monthly food reimbursement submission to CACFP.
- Oversees student attendance in an attendance tracker submitted weekly to the Executive Director
- Responsible for all parent communication regarding program enrollment, scheduling, and attendance, including communication due to lack of attendance and removal from Hit the Books programming for lack of attendance
- Maintenance of weekly student schedule to help see where the program has capacity for new students
- Maintenance and outreach of our enrollment waitlist to ensure there is stable demand and backlog of students interested in our program
- Responsible for sending parents monthly calendars for HTB programming as well as the organization of field trips and special activities
- Weekly check-ins with the Executive Director and weekly team meetings with all full-time staff
- Leading annual orientations for new and return staff around DOH protocols and best practices to ensure we are constantly in compliance.

**Reporting and Organizational Structure**
- This role will report directly to the Executive Director of the organization
- Role will have a staff of several part time employees, with one staff member present each day of operations
- Opportunity to find volunteers to support operations in addition to budget for part time staff

**Education and/or Experience**
- Bachelor’s degree required with a minimum of five years’ experience in youth development, education, and/or afterschool
- Direct service experience working with youth programs or afterschool setting
- Experience parent relations
- Proficiency with Excel and Microsoft Office products as well as Dropbox and Google Sheets

**SKILLS REQUIRED**
- Strong community relations and afterschool site-based experience required.
- Authentic and passionate champion for children; a capacity to inspire youth and families.
- Expert organization and communication skills with other team members and the Executive Director are crucial to success in this role
- Management skills to drive results and to delegate responsibility to team members to ensure goals are achieved on schedule
- Superb written and verbal communication skills.
- Goal oriented and self-motivated to achieve success for the organization
- Solutions oriented mentality and desire to constantly evolve and better the program

Pay: $20.00 - $25.00 per hour

Expected hours: 25 per week

**Benefits**:

- Paid time off
- Professional development assistance

Schedule:

- After school
- Day shift
- Evening shift
- Weekends only

Work Location: In person

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