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Customer Service Representative
2 months ago
A Pest & Termite Control company in Gardena is in need of an individual with strong communication and customer service skills to fill a full-time position. Hours will be 8:00 - 4:30, Monday through Friday with occasional Saturday work once fully trained.
- Posses strong phone skills with a pleasant phone voice, be able to handle high call volumes and assist customers in a polite and professional manner.
- Fluent in English; Spanish is not required but is a plus.
- Be a detail oriented and organized person with problem solving skills who is able to go the extra mile for our customers.
- Must be responsible, dependable and a team player with a positive attitude
Duties will include:
- Daily customer billing
- Posting customer payments by recording checks and credit card transactions
- Answering phone calls and assisting customers to identify their needs and offering services to provide a solution
- Providing support to our service technicians with scheduling and contacting customers
This position is eligible for benefits including:
- Medical insurance
- Paid vacation time and sick leave
- Paid holidays
- 401(k)
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Health insurance
- Paid time off
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
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