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Eligibility Specialist

3 months ago

Saint Joseph, United States Region IV Area Agency on Aging Full time

**About Us**: Region IV Area Agency on Aging, Inc., is a nonprofit committed to empowering older adults to age gracefully in the setting of their choice and making a difference in the lives of older adults, caregivers, and their families. Region IV has been a valued community partner since 1974 with our mission “Offering Choices for Independent Lives.”. We are dedicated to fostering independence and providing comprehensive services for the aging community in Berrien, Cass, and Van Buren counties.

**About the Program**: The MI Choice Waiver Program (The main program you will be working within), formerly known as HCBS/ED, offers Medicaid-covered services akin to those in nursing homes but allows eligible adults to remain in their own home or community setting. Established by Michigan Medicaid in 1992 and available statewide since 1998, it provides basic Medicaid services along with support coordination and various additional services, including adult day health care, counseling, nursing services, and more, catering to individuals' specific needs and promoting independence

**Qualifications**:

- Associates Degree in a related field preferred
- High School Diploma/GED and 1 years of experience (required)
- Experience in working with older adults and/or persons with disabilities preferred.
- Previous Experience working in administrative support or human services roles.
- General understanding of long-term care, person-centered thinking, and community resources preferred.
- Ability to handle and prioritize multiple tasks is essential.

**Benefits**:

- Full-time position (37.5 hours/week), no weekends or on-call duties.
- 50/50 hybrid schedule after training period
- Flexible scheduling between the hours of 6am and 7pm Monday
- Friday
- $200 continuing education/ per year
- Employer-provided benefits include Health, Vision, and Dental Insurance, 403b retirement account with employer matching, employer-provided life insurance, sick leave (12 days), vacation time (12 days), and paid holidays (14.5 days), Optional Life Insurance, AD&D insurance, and pet insurance.
- Full-time Employees may qualify for the Federal Public Service Loan Forgiveness Program.
- Equal Employment Opportunity: We are committed to providing equal opportunities for employment and advancement without discrimination based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or expression.

**Key Responsibilities**:

- Completes additional screening for wait list applicants to determine program eligibility.
- Notifies local DHHS office of enrollments and disenrollments and maintains accurate program status in appropriate software system(s).
- Tracks timelines and completes timely redeterminations to ensure seamless continuation of benefits.
- Reviews discrepancies in program enrollment and works with the local DHHS office and MDHHS staff to resolve issues as needed.
- Provides support to applicants working toward financial eligibility. Connects applicants with community services as appropriate.
- Provides technical Medicaid information and assistance to agency staff, participants, and partners.
- Maintains current, accurate, and HIPAA compliant participant files and program records.
- Assists as needed with other projects and assignments that optimize program delivery and implementation.
- Other duties as assigned.

**Public Service Loan Forgiveness Program**: As part of our commitment to supporting our employees in their professional and personal growth, Region IV Area Agency on Aging, Inc. offers participation in the Public Service Loan Forgiveness (PSLF) Program. This federal program provides loan forgiveness to employees who have made 120 qualifying payments on their Direct Loans while employed full-time by certain public service employers, including nonprofit organizations like ours.

Eligible employees can benefit
from this program while serving in their roles at our agency, helping to
to explore the PSLF program further and consider the potential financial
benefits it may offer.

For more information on the
Public Service Loan Forgiveness Program, including eligibility requirements and
how to apply, please visit the official website of the U.S. Department of
Education or consult with our HR department for guidance. We are committed to
supporting our employees in their pursuit of financial wellness and
professional fulfillment.

**EEOC Statement**: Region IV Area Agency on Aging provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement