Executive Director of Operations

2 weeks ago


Springfield, United States Sodexo Full time

Unit Description:
**Relocation assistance and annual incentive eligible**

**Sodexo Schools** is seeking an **Executive Director of Operations** to lead our innovative **Child Nutrition partnership with Springfield Public Schools District**, which serves 60+ schools under the direction of 15 managers and 300+ front line employees. A state-of-the-art commissary kitchen, the Culinary & Nutrition Center (CNC), began operations in April 2019 with the goal of increasing quality, local purchasing, process improvement and operational excellence. The CNC turns fresh items into scratch made baked goods, entrees, side dishes, sauces, etc. for distribution to students at district schools.

Primary responsibilities include:

- Collaboration with our partners to develop and implement activities that drive infrastructure and cultural changes that align with our partner’s mission.
- Execution of strategic plans by implementing short and long-term goals that align with scope of service, mission and values.
- Design and implementation of strategic partnership programs that create synergy among providers and stakeholders.
- Providing strategic leadership to their respective units to ensure client satisfaction and account retention.
- Maintaining a professional business relationship with our partner by directly negotiating contract terms and matters pertaining to account operations.
- Driving change across the organization - working at a high level to identify process gaps across the operation by owning operational excellence, and driving strategy & lean labor, food, subcontracting and supply management initiatives outside of pure operational environments.
- Managing opportunities for a robust pipeline of innovations and initiatives that achieve growth and productivity expectations.
- Supporting the business to improve and simplify existing processes and ensure capability of the new ones to drive reliability, predictability and efficiency while making the best use of available resources.
- Providing leadership to ensure contract compliance and management through client guarantees management & tracking, CPI management & reporting/tracking and yearly amendments.
- Working collaboratively with the operations team, service operations, supply management, and functional teams to find opportunities to align resources and knowledge across different groups.
- Drive and ensure accountability of business optimization initiatives across the business.
- Action oriented;
- Ability to manage ambiguity;
- Innovation management;
- Critical thinking and creativity;
- Proven experience with top line revenue management;
- Demonstrated experience growing a business line;
- Proactive communication;
- Relationship building skills;
- Negotiating;
- Stakeholder collaboration;
- Organizational agility;
- Strategic flexibility;
- Continual implementation of district and Sodexo’s vision and missions;
- Diversity awareness.

What We Offer:
Qualifications & Requirements:
Basic Education Requirement - Bachelor's Degree or equivalent experience

Basic Management Experience - 5 years

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.



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