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Director of Operations

4 months ago

Springfield, United States Multi-Unit Operator for Potbelly Sandwich Shop Full time

Company Description

Join a dynamic team at I'M A WRECK, LLC (d/b/a Potbelly's), a premier destination for sandwiches, soups, salads and milkshakes in central Illinois. As a multi-unit establishment, Potbelly's offers an unparalleled experience with its different locations, food truck, and laid back atmosphere. We are seeking a dedicated Director of Operations to lead our team and drive the success of our multiple locations.



In order to make an application, simply read through the following job description and make sure to attach relevant documents.

Role Description

This is a full-time on-site role located in Springfield, IL for a Director of Operations at Multi-Unit Operator for Potbelly Sandwich Shop. The Director of Operations will be responsible for overseeing the overall performance of multiple Potbelly Sandwich Shop locations. They will develop and implement strategies to improve operational efficiency, manage budgets, ensure compliance with company policies and procedures, and drive customer satisfaction. The Director of Operations will also collaborate with cross-functional teams to achieve business goals and objectives.

Qualifications

  • Minimum of 5 years of progressive experience in restaurant management (at least 2 of which were at GM level), with at least 2 years in a multi-unit leadership role.
  • Proven experience in a leadership role within the food service industry
  • Strong knowledge of restaurant operations and industry best practices
  • Excellent problem-solving and decision-making skills
  • Ability to analyze financial data and create action plans for improvement
  • Effective communication and interpersonal skills
  • Ability to build and maintain positive relationships with team members and stakeholders
  • Strong organizational and multi-tasking abilities
  • Flexibility to adapt to changing priorities and work in a fast-paced environment
  • Previous experience working with restaurant or hospitality industry (preferred)