Service & Operations Professional 90152

4 weeks ago


Wayne, United States New York Life Insurance Co Full time

**Location Designation**: Hybrid - 4 days per week

When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

**Service & Operations Professional**
**Hybrid work schedule: work in office 4 days, work from home 1 day**

**Position Summary**

**Primary Responsibilities**
- Assist in the training and development of agents in the areas of underwriting and new business (presentations, face to face, virtually)
- Facilitate the onboarding of new agents by processing their contracts and licenses
- Answer incoming calls and greet guests
- Support management in a variety of duties such as preparing for meetings, event planning, creating reports, pulling documentation for compliance reviews, etc.

**Qualifications**
- Excellent written and verbal communication skills
- Strong computer skills with proficiency in the Microsoft Office Suite
- Proven ability to multi-task effectively
- Associates, or bachelor’s degree preferred, but not required

**Training & Development**

Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions, and transaction processing. Coaching and feedback are provided to help you gain the necessary skills to be successful.

**Shift Information**

**Salary**

Competitive full-time base salary, overtime eligibility plus target bonus

**Benefits**

Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program

**Career Opportunities**

New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.

**Salary range**: $40,000-$50,000

**Overtime eligible**: Nonexempt

**Discretionary bonus eligible**: Yes

**Sales bonus eligible**: No

Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.

**Please note**: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.**

Job Requisition ID: 90152



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