Front Desk Representative

2 weeks ago

Stamford, United States Goldfish Swim School - Stamford Full time

**Bilingual Spanish speaking applicants encouraged to apply**

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School We’re a rapidly growing, award winning franchise that is not your typical company

Goldfish Swim School is seeking qualified applicants for a **Front Desk Representative** at our location in **Stamford, CT**.

**Job Summary**: The Front Desk Representative promotes quality customer service, processes sales and registrations, and is responsible for representing the company in a positive image as they will lead in growing Goldfish Swim School’s member base.

**Duties and Responsibilities**:

- Greets visitors and checks students in on the computer system.
- Discusses membership options with prospective families and register new students.
- Assists members with purchases of merchandise and vending.
- Prepares student schedules for instructors and schedules private parties.
- Resolves customer concerns/complaints using a professional approach and follow-up.
- Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager. Fulfills other duties and responsibilities as assigned by the Employer.

**Preferred Qualifications**:

- High school diploma or GED required. Some college preferred.
- The ability to speak Spanish is preferred but not required.
- One year of previous customer service and/or administrative office experience.
- Intermediate computer skills required with knowledge using Microsoft Office. Excellent interpersonal communication and organizational skills.

**Work environment**: While performing this job, the employee is sometimes exposed to heat and humidity. Noise level is usually moderate.
- Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location._

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