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Electronic Services Clerk

4 months ago

Coventry, United States Ocean State Credit Union Full time

Ocean State Credit Union is seeking an Electronic Services Clerk to join our team to perform data entry and general clerical and research support for the Electronic Services Department. Back-up to other electronic service functions and tasks. This is an in person position.

**PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES**:
Performs any functions necessary to provide the highest level of customer service and responsiveness to members:

- Responsible for all changes, tracking, notifications, research, and support related to address changes;
- All scanning including but not limited to: signature cards, Debit, ATM, Online Banking Applications, Trust, Estate, and Power of Attorney Documentations, etc.;
- Back-up to electronic service functions;
- Assist department with member support calls;
- Creates, runs, and updates various department reports for data review, daily, end of month preparation and post end of month reporting.
- Opens and distributes incoming mail and outgoing department business;
- Must demonstrate compliance with all department trainings, including BSA courses.

**POSITION REQUIREMENTS**:

- Minimum High School degree.
- Proficient in use of Microsoft Office software and strong organizational skills
- Demonstrated customer service, telephone and communication skills.
- Previous banking related banking or credit union clerical experience preferred.

**WORKING CONDITIONS**:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position requires sitting for long periods of time and working primarily at a workstation or desk in an office environment. Daily tasks include extensive use of a computer performing standard keyboard functions, requiring repeated motion, as well as extensive use of the phone. Some light lifting and carrying of large paper files Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

**EOE/M/F/Vet/Disabled**

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- High school or equivalent (required)

**Experience**:

- Data entry: 2 years (required)
- Banking: 1 year (preferred)

Work Location: In person