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Call Center Associate

4 months ago

Lake Elsinore, United States Quality Mobile Home Services Full time

**Quality Mobile Home Services** in **Lake Elsinore, CA** is looking to hire a **full-time Call Center Associate - Team Leader** to oversee our call center team and ensure that our clients receive the best customer service possible. Are you ready to **move to the next level in your call center career**? Do you want to work for the **largest and fastest-growing mobile home contractor in the USA**? Would you like to be part of a company that **trains you to succeed**? If so, please read on

**ABOUT QUALITY MOBILE HOME SERVICES**

We are a thriving general contractor that specializes in repairs and remodels of mobile, modular, and manufactured homes. Since 2014, we've been providing top-quality services to customers in Lake Elsinore. We now additionally serve northern California and multiple areas in Arizona. We are a licensed, bonded, and insured full-service contractor that handles everything from foundations, leveling, flooring, plumbing repair, and re-piping, to cosmetic work and more From the roof to the foundation and everything in between, one call does it all. In addition to countless satisfied customers, we've been acknowledged by professionals on multiple occasions. We are rated A+ by the Better Business Bureau and have earned a spot on the INC 5000 list of fastest-growing private companies in the US. Additionally, our company was named the GOLD Stevie® Winner: American Business Award Company of the Year for construction in 2020.

Because we want our employees to be successful and enjoy working for us, we offer **high-quality training, generous benefits, and excellent pay.** We strive to hire good people and give them the tools to become great. If you're looking to join a team that's **supportive and optimistic,** look no further

**DAY IN THE LIFE OF A CALL CENTER ASSOCIATE - TEAM LEADER**

Sometimes, one of your team members won't be able to solve a problem by themselves and will turn to you for help. You listen closely to the client and address the matter with the warm professionalism that makes our clients glad they chose our company for their mobile home needs. Hearing the satisfaction in a customer's voice fills you with pride. You believe in what our company has to offer and are happy to know that your customer service and team lead skills play a big role in our success

**QUALIFICATIONS FOR A CALL CENTER ASSOCIATE - TEAM LEADER**
- 2+ years of call center experience
- Proficiency in typing and basic computer usage

Experience as a call center team lead would be preferred. Do you have excellent customer service skills? Are you analytically minded and a great problem solver? Do you communicate clearly, both verbally and in writing? Can you be a supportive coach to your team members? If yes, you might just be perfect for this team lead position

**WORK SCHEDULE**

This team lead position works an **8-hour shift Monday - Friday, with no weekend work**.

**ARE YOU READY TO JOIN OUR TEAM?**

Location: 92530