Accounts Receivable/collections Specialist

3 weeks ago

Royersford, United States Proconex Full time

Proconex is the exclusive Emerson Impact Partner for Emerson Automation Solutions in the Mid-Atlantic region. We provide a full portfolio of Process Automation Control Systems, Valves and Control Devices, and related technologies and services to a range of customers—in the Life Sciences, Chemical, Power, Refining, Oil & Gas, Food & Beverage, Paper, Metals, and other industries, as well as commercial enterprises and campus facilities. With three strategically located offices, Proconex maintains a deep dedication to its 200+ employees, a sharp focus on safety and quality, and the drive to deliver.

**Accounts Receivable/Collections Specialist**

The primary responsibility of the Accounts Receivable/Collections Specialist is to ensure timely collection of outstanding customer debts and maintain positive relationships with customers to facilitate prompt payments. This role is critical in maintaining the financial health of the company by reducing outstanding receivables and minimizing bad debt losses. The position will work in collaboration with the Accounts Receivable Lead and support ongoing Accounts Receivable processes.

**Location**

**Responsibilities**
- Contact customers to follow up on outstanding payments while maintaining accurate records of collection activities and communicating updates of customer information to the Accounts Receivable Lead.
- Manage customer relationships by addressing customer inquiries and resolving payment-related issues professionally and promptly.
- Prepare and analyze Accounts Receivable aging reports while identifying payment trends, potential bad debts, and opportunities for process improvement.
- Monitor automated and manual invoice and account statement distribution process including managing timely invoice uploads to customer portals.
- Support the Customer Credit Check process by gathering customer credit check support and relaying all information back to the Accounts Receivable Lead.
- Support the RMA process.
- Troubleshoot and work to resolve issues in IFS with departments outside of Finance. Escalate issues to the Accounts Receivable Lead if necessary for resolution and communicate the nature of the issues we are experiencing to highlight areas in need of process improvement or additional training.

**Qualifications**
- Minimum 5 years' experience in related position
- Excellent communication skills.
- Ability to work independently, prioritize tasks, and meet deadlines.
- Strong written and communication skills.
- Problem-solving skills and a proactive approach to resolving issues.
- Accounting or Finance preferred but not required

**Why Join Proconex**:

- Be a part of a dynamic team that drives innovation and excellence in industrial automation solutions.
- Collaborate with industry experts and work on projects that have a tangible impact on clients' operations.
- Access professional development opportunities and training to enhance your skills and advance your career.
- Competitive compensation package and comprehensive benefits, including health, dental, and retirement plans.

Proconex offers a standout culture, fantastic work environment, and has very competitive benefits to include premium medical, 401K match, profit sharing, tuition reimbursement, and other unique incentives.

Any third-party unsolicited resume submission(s) will immediately become the property of Proconex. Proconex will not pay any fee to a submitting employment agency, person, or entity unless a signed agreement is established.

Proconex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, sexual orientation, gender identity, disability, protected veteran status or any other protected class. We are committed to providing a professional environment free of any discrimination or harassment, and we are proud to be a Drug-Free Workplace.

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