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Brand Specialist

4 months ago

Hacienda Heights, United States Sunny Health and Fitness Full time

**Sunny Health & Fitness** is an industry leading health and exercise-centric lifestyle brand that is dedicated to cultivating and empowering those within the fitness community. We believe fitness should be accessible to everyone, anywhere, anytime. Our goal is to enable and provide you with the tools you need to become better through a fulfilling fitness experience and lifestyle.

The **Brand Specialist** will focus on the multiple different platforms (ex: Yelp, Google, Amazon, etc. They will work on providing feedback to customers that leaves the reviews to address their issues and concerns. This position will not be answering too much phone calls, but they will need to be proficient at answering question via website portals.

**Qualifications, Skills, and Knowledge**:

- Smart, energetic and upbeat personality.
- Patience, calm and confidence during difficult interactions.
- Excellent written and verbal communication in English.
- Creative problem solver and thinker.
- Ability to self-train from proper resources and support.
- Microsoft Office knowledge - Outlook, Excel and Word.
- Experience interacting with customers and responding to a high volume of social media messages, inquiries, and comments.
- Strong time-management from organization, multi-tasking, and prioritization skills.

**Benefits**:

- Medical, Dental, Vision Insurance: Company covers 80% for employees only.
- Life Insurance: Covered by the company.
- 401k Dollar for Dollar matching up to 3%, eligible to enroll after one full year with the company. **100% fully vested**.
- Sick Paid Leave
- 7 Paid Holidays (Eligible after probation period).
- Vacation
- Company provides discounts for fitness equipments for our employees.

Pay: From $18.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- Are you fully vaccinated for COVID-19?

**Experience**:

- Customer service: 1 year (required)
- Social Media: 1 year (required)
- Microsoft Office: 1 year (required)

Work Location: In person