Program Manager Iii, Training, Google Store
1 week ago
**Minimum qualifications**:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in program or project management.
- Experience in a customer or client-facing role supporting training capacities in customer support or operations.
- Experience developing operational process solutions.
**Preferred qualifications**:
- 5 years of experience managing cross-functional or cross-team projects.
- Experience in extended workforce business/shared services environment in customer support or business enablement function.
- Experience deploying training programs to third-party partners.
- Ability to travel as needed and adapt to changing needs.
**About the job**:
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.
In this role, you will be responsible for designing and executing comprehensive learning and development strategies for first-party retail stores. You will work with cross-functional teams and staffing partners to ensure that store associates are equipped with the tools needed to provide a positive customer experience.
Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.
The US base salary range for this full-time position is $139,000-$207,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
**Responsibilities**:
- Design and implement learning and development strategies for sales and customer support operations.
- Partner with cross-functional teams to capture priorities and plans to support product launches, seasonal campaigns, and promotions.
- Partner with vendors to ensure delivery of training to retail store teams.
- Monitor training execution and report on training progress.
- Provide regular insights and updates on training program health to cross-functional stakeholders.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
-
UX Program Manager, Google Ads
2 weeks ago
New York, United States Google Full time**Minimum qualifications**: - Bachelor’s degree or equivalent practical experience. - 4 years of program management experience within design or UX organizations. - 4 years of experience with UX related projects and UX design, user research, and/or user centered development tools and methodologies. **Preferred qualifications**: - Experience with the...
-
UX Program Manager, Google Ads
4 weeks ago
New York, United States Google Full time**Minimum qualifications**: - Bachelor’s degree or equivalent practical experience. - 4 years of program management experience within design or UX organizations. - 4 years of experience with UX related projects and UX design, user research, and/or user centered development tools and methodologies. **Preferred qualifications**: - Experience with the...
-
Program Manager Iii, Infrastructure Engineering
4 weeks ago
New York, United States Google Full time**Minimum qualifications**: - Bachelor's degree in a relevant field, or equivalent practical experience. - 5 years of experience in program management. - Experience managing programs and processes across distributed systems. **Preferred qualifications**: - Master’s degree, PhD, further education or equivalent experience in Engineering, Computer Science,...
-
New York, United States Google Full time**Minimum qualifications**: - Bachelor's degree in a relevant field, or equivalent practical experience. - 5 years of experience in program management. - Experience managing programs and processes across distributed systems. **Preferred qualifications**: - Master’s degree, PhD, further education or equivalent experience in Engineering, Computer Science,...
-
Program Manager Iii, Compliance, Ciso
1 week ago
New York, United States Google Full time**Minimum qualifications**: - Bachelor's degree in a relevant field, or equivalent practical experience. - 5 years of experience in program management. - 5 years of experience with risk management or compliance in regulated industries (i.e. financial services, public sector, healthcare). - Experience with security or privacy domain. **Preferred...
-
Pursuit Lead Manager, Google Cloud
2 weeks ago
New York, United States Google Full time**Minimum qualifications**: - Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience. - 15 years of experience in a technical project management or a customer-facing role, interfacing with executive stakeholders, driving IT technical implementations, transformation programs, or other initiatives. -...
-
New York, United States Google Full time**Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 5 years of experience in program or project management. - Experience working with the software development lifecycle (SDLC). **Preferred qualifications**: - 5 years of experience managing cross-functional or cross-team projects. - Experience with strategy and strategic...
-
UX Design Manager, Google Ads
4 weeks ago
New York, United States Google Full time**Minimum qualifications**: - Bachelor's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience. - 8 years of experience in product design or UX. - 3 years of experience leading design projects and managing people or teams. **Preferred qualifications**: - Master's degree in Design,...
-
UX Design Manager, Google Ads
1 week ago
New York, United States Google Full time**Minimum qualifications**: - Bachelor's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience. - 8 years of experience in product design or UX. - 3 years of experience leading design projects and managing people or teams. Include a portfolio, website, or any other relevant link to your work in...
-
Program Manager Iii, Go-to-market, Geo
2 weeks ago
New York, United States Google Full time**Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 5 years of experience in program or project management. - Experience with sales operations, sales insights, and working with sales functions. **Preferred qualifications**: - Master's degree in a technical field. - 5 years of experience managing cross-functional or...
-
Program Manager Iii, Government Affairs, Privacy
2 weeks ago
New York, United States Google Full time**Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 5 years of experience in program or project management. Experience creating public policy **Preferred qualifications**: - 5 years of experience managing cross-functional or cross-team projects. - Experience with Regulatory strategy. - Experience with International...
-
Group Product Manager, Google Cloud
2 weeks ago
New York, United States Google Full time**Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 10 years of experience in product management, consulting, co-founder or related technical role. - 5 years of experience building and shipping technical products. - Experience building AI-powered products. - Experience working with customers and translating insights into...
-
Product Operations, Google Play Games
1 week ago
New York, United States Google Full time**Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 8 years of experience in management consulting, product management and strategy, or analytics in a technology company. - Experience working with and analyzing data, and managing multiple cross-functional programs or projects. **Preferred qualifications**: - Advanced...
-
Sales Manager, Engage, Google Customer Solutions
4 weeks ago
New York, United States Google Full time**Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 11 years of industry experience in advertising, consultative sales, business development, or IT, or 8 years of experience with an advanced degree - 5 years of experience managing teams with performance management, mentorship, and coaching of team members. **Preferred...
-
Sales Manager, Engage, Google Customer Solutions
13 hours ago
New York, United States Google Full time**Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 11 years of industry experience in advertising, consultative sales, business development, or IT, or 8 years of experience with an advanced degree - 5 years of experience managing teams with performance management, mentorship, and coaching of team members. **Preferred...
-
Product Manager Ii, Google Workspace
4 weeks ago
New York, United States Google Full time**Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 5 years of experience in product management, co-founder or related technical role. - 1 year of experience building and shipping technical products. - Experience driving product direction, go-to-market strategy, and design with data-driven decisions. **Preferred...
-
Product Manager Ii, Google Workspace
13 hours ago
New York, United States Google Full time**Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 5 years of experience in product management, co-founder or related technical role. - 1 year of experience building and shipping technical products. - Experience driving product direction, go-to-market strategy, and design with data-driven decisions. **Preferred...
-
Visual Designer, Google Ads
4 weeks ago
New York, United States Google Full time**Minimum qualifications**: - Bachelor's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience. - 4 years of experience in product design or UX. - Portfolio highlighting multiple projects and your direct contributions. **Preferred qualifications**: - Master's degree in Design, Human-Computer...
-
Visual Designer, Google Ads
1 day ago
New York, United States Google Full time**Minimum qualifications**: - Bachelor's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience. - 4 years of experience in product design or UX. - Portfolio highlighting multiple projects and your direct contributions. **Preferred qualifications**: - Master's degree in Design, Human-Computer...
-
Visual Designer, Google Ads
1 week ago
New York, United States Google Full time**Minimum qualifications**: - Bachelor's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience. - 4 years of experience in product design or UX. - **Preferred qualifications**: - Master's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical...
