Title Service Representative Ii

2 weeks ago


Hunt Valley, United States Amynta Group Full time

The **TITLE SERVICE REPRESENTATIVE** is responsible for conducting effective follow-up for motor vehicle titles. This includes communication with customers, clients, motor vehicle dealers, and motor vehicle agency personnel.

**ESSENTIAL JOB DUTIES AND RESPONSIBILITIES**
- Review queues, determine and pursue effective followup steps to ensure receipt of title documents.
- Review title documents to determine if a correction is warranted and process necessary correction.
- Release leased or retail title documents per state and client guidelines.
- Receiving incoming calls from clients, dealers and customers and respond as necessary.
- Process incoming title related work received either by client request, department notification, or incoming mail and/or FedEx.

**BASIC AND PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE)**
- High school diploma or equivalency.
- Accurate keying skills and ability to speak clearly.
- Mastered knowledge of Title Service functions.
- Customer service experience.
- Experience with vehicle titles, DMVs ,or auto dealers.

**MINIMUM JOB SKILLS, ABILITIES AND QUALIFICATIONS**
- Reading comprehension.
- Mastery of the English language, both written and verbal.
- Familiarity with use of computer.
- Strong attention to detail.
- Ability to meet deadlines.
- Ability to comprehend and follow written and verbal instruction.
- Ability to analyze data and note exceptions needing resolution.
- Good interpersonal skills and ability to work well with people throughout the organization.
- Ability to perform under mínimal supervision.

Pay: $17.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

**Experience**:

- Title Services: 1 year (preferred)

Work Location: In person



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