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Patient Service Representative

2 months ago

Long Island City, United States Metro Vein Centers Full time

What You will Do:

- Book and schedule prospective patients to optimize provider time, treatment room utilization and patients’ satisfaction
- Serve as the first point of contact to address new patient questions
- Verify insurance information and initiate insurance and authorization requests
- Confirm and reschedule patient appointments
- Work together with the team members across our various locations to reach organizational goals and meet patient needs
- Other duties as necessary to achieve goals

Who You Are:

- Passion for customer service and an eagerness to always be helpful
- Must be professional in tone and delivery and an effective communicator
- Ability to persuade prospective patients to book in a friendly and comfortable way
- Flexibility as it relates to schedule, responsibilities and priorities
- Must be an exceptional listener and always looking to learn
- Strong organizational skills and attention to detail
- The ability to work independently and as a member of a team
- Ideally available Saturdays or Sundays
- Bi-lingual; Fluent in Russian or Spanish preferred

Who We Are:
Metro Vein Centers is a national leader in providing vein and vascular care. With clinics in New York, New Jersey, Connecticut, Texas, Arizona, and Michigan, we are undergoing an exciting period of expansion and development with significant opportunities for employees to grow with the organization.

**Job Types**: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Overtime
- Weekends as needed

Work setting:

- Call center
- In-person

**Language**:

- Spanish (preferred)

Ability to Relocate:

- Long Island City, NY 11101: Relocate before starting work (required)

Work Location: In person

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