Current jobs related to Patient Services Representative - Pawleys Island - Tidelands Health
-
Clinical Patient Services Representative
2 weeks ago
Pawleys Island, United States Tidelands Health Full timeEmployee Type:RegularWork Shift:Day - 8 hour shift (United States of America)Join Team Tidelands and help people live better lives through better health!POSITION SUMMARY: The Clinical Patient Services Representative will perform administrative duties to support the clinical needs of the patient. The CPSR is responsible for making every effort to provide...
-
Clinical Patient Services Representative
2 weeks ago
Pawleys Island, United States Tidelands Health Full timeEmployee Type: Regular Work Shift: Day - 8 hour shift (United States of America) Join Team Tidelands and help people live better lives through better health! POSITION SUMMARY: The Clinical Patient Services Representative will perform administrative duties to support the clinical needs of the patient. The CPSR is responsible for making every effort to...
-
Patient Services Representative I
2 weeks ago
Pawleys Island, United States Tidelands Health Full timeEmployee Type:RegularWork Shift:Day - 8 hour shift (United States of America)Join Team Tidelands and help people live better lives through better health!POSITION SUMMARY: The purpose of this position is to register all patients needing services and handles all first call resolution for the departments assigned. The role is responsible for obtaining accurate...
-
Patient Services Representative I Float
2 weeks ago
Pawleys Island, United States Tidelands Health Full timeJob SummaryTidelands Health is seeking a highly skilled Patient Services Representative I Float to join our team. As a key member of our healthcare team, you will be responsible for registering patients, handling first call resolution, and providing exceptional customer service.Key ResponsibilitiesRegister patients and obtain accurate demographic, financial,...
-
Pawleys Island, United States Tidelands Health Full timeThe outpatient rehabilitation medical receptionist/technician is the first point of contact for the patient. Essential responsibilities include, but are not limited to, greeting patients as they enter the clinic, answering incoming phone calls, sched Patient Services, Technician, Rehab, Representative, Patient, Medical Receptionist
-
Pawleys Island, South Carolina, United States Tidelands Health Full timeJob SummaryThe Patient Services Representative I/Rehabilitation Technician is a vital member of our healthcare team, providing exceptional patient care and administrative support in our outpatient rehabilitation department.Key ResponsibilitiesGreet patients and families, providing a warm and welcoming environmentAnswer incoming phone calls and respond to...
-
Patient Services Representative I Float
3 weeks ago
Pawleys Island, United States Tidelands Health Full timeEmployee Type: PRN Work Shift: Day - 8 hour shift (United States of America) Join Team Tidelands and help people live better lives through better health! POSITION SUMMARY: The purpose of this position is to register all patients needing services and handles all first call resolution for the departments assigned. The role is responsible for obtaining...
-
Pawleys Island, South Carolina, United States Tidelands Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Services Representative I/Rehabilitation Technician to join our team at Tidelands Health. As a key member of our outpatient rehabilitation team, you will be responsible for providing exceptional patient care and support in a fast-paced environment.Key ResponsibilitiesGreet patients and...
-
Patient Services Coordinator
2 weeks ago
Pawleys Island, South Carolina, United States Tidelands Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Tidelands Health. As a Patient Services Representative, you will play a critical role in ensuring the smooth registration and scheduling of patient encounters for provider services.Key ResponsibilitiesRegister patients and obtain accurate and...
-
Patient Services Representative I Float
4 months ago
Pawleys Island, United States Tidelands Health Full timeEmployee Type: PRN Work Shift: Day - 8 hour shift (United States of America) Join Team Tidelands and help people live better lives through better health! POSITION SUMMARY: The purpose of this position is to register all patients needing services and handles all first call resolution for the departments assigned. The role is responsible for obtaining...
-
Clinical Patient Services Coordinator
2 weeks ago
Pawleys Island, South Carolina, United States Tidelands Health Full timeJob SummaryTidelands Health is seeking a skilled Clinical Patient Services Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support services.Key ResponsibilitiesFirst Call Resolution: Handle incoming calls to clinic to provide patient first call resolution to meet the...
-
Clinical Patient Services Coordinator
3 weeks ago
Pawleys Island, South Carolina, United States Tidelands Health Full timeJob SummaryTidelands Health is seeking a highly skilled Clinical Patient Services Representative to join our team. As a key member of our clinical operations team, you will play a critical role in providing exceptional patient care and support.Key ResponsibilitiesFirst Call Resolution: Handle incoming calls to clinic to provide patient first call resolution...
-
Pawleys Island, South Carolina, United States Tidelands Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Financial Counselor to join our Patient Financial Services team at Tidelands Health. As a Financial Counselor, you will play a critical role in ensuring that patients receive accurate and timely financial information, and that their financial needs are met.Key ResponsibilitiesQualify patients for...
-
Customer Service Representative
4 months ago
Pawleys Island, United States Stark Exterminators Inc Full timeCustomer Service RepresentativeStark Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based upon experience. Our administrative representatives enjoy benefits including: generous...
-
Customer Service Representative
2 weeks ago
Pawleys Island, South Carolina, United States Circle K Stores, Inc. Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Pawleys Island, United States Tidelands Health Full timeEmployee Type:PRNWork Shift:Day - 8 hour shift (United States of America)Join Team Tidelands and help people live better lives through better health!Position Summary: The outpatient rehabilitation medical receptionist/technician is the first point of contact for the patient. Essential responsibilities include, but are not limited to, greeting patients as...
-
Pawleys Island, United States Tidelands Health Full timeEmployee Type:RegularWork Shift:Day - 8 hour shift (United States of America)Join Team Tidelands and help people live better lives through better health!Position Summary: The outpatient rehabilitation medical receptionist/technician is the first point of contact for the patient. Essential responsibilities include, but are not limited to, greeting patients as...
-
Patient Financial Services Financial Counselor
2 weeks ago
Pawleys Island, South Carolina, United States Tidelands Health Full timeJob SummaryThe Patient Financial Services Financial Counselor will perform administrative duties related to the fiscal needs of patients. This role involves reviewing insurance processing for accuracy, reviewing patient statements, and completing paperwork related to financial assistance, billing record requests, and insurance processing.Key...
-
Customer Service Representative
3 weeks ago
Pawleys Island, South Carolina, United States Circle K Stores, Inc. Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent...
-
Patient Service Representative
4 weeks ago
Island Heights, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
Patient Services Representative
4 months ago
Employee Type:
Regular
Work Shift:
Day - 8 hour shift (United States of America)
Join Team Tidelands and help people live better lives through better health
POSITION SUMMARY: The purpose of this position is to register all patients needing services and handles all first call resolution for the departments assigned. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The employee will transfer calls as appropriate, and/or make appointments as necessary. For procedures, the employee may pre-register the patient, verifying insurance, etc. In addition, the employee may assist with making referrals. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience.
Responsible for pre-registering and scheduling moderately complex procedures and coordinating multiple resources for patient services. May also perform duties for prior authorization, referrals (incoming/outgoing), good faith estimates, and/or payment collections.
ESSENTIAL FUNCTIONS:
1 - Engages patients throughout the registration process to create a welcoming and positive patient experience. Consistently displays good customer service behaviors to all patients and visitor to promote positive patient experiences. Assists patients to their destination as needed and manage patient visitor flow according to hospital policy and safety guidelines.
2 - Obtains and accurately enters required information for registration into the electronic health system. Follows prescribed procedures for positive identification and medical record number assignment, so no duplication or wrong patient registrations occur. Reviews demographic and insurance information for completeness, and follows through with correcting any deficiencies, so collection efforts are not delayed due to insufficient or incorrect information.
3 - Ensures all appropriate signatures are obtained and forms completed including and not limited to the following: Medicare Secondary Payer Questionnaire, Advance Beneficiary Notice (ABN waiver), HIPAA Privacy Notice, AOB (Assignment of Benefits), Medicare Important Messages etc. Provides information and/or handouts and answers questions on patient rights and responsibilities, HIPAA Privacy Notice, and any financial assistance documentation.
4 - Thoroughly and accurately documents insurance verification information in the system, identifying deductibles, copayments, coinsurance, and policy limitations. Obtains referral, authorization and pre-certification information if needed; documents this information in the EHR, electronic health record.
5 - Answers all inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner. Consistently exhibits the highest level of service to all callers and fellow staff.
6 - Contacts patients by phone to remind them of upcoming appointments, relay instructions and/or to ask follow-up care questions as needed. Cancels and reschedules appointments as needed. May assist with identifying and initiating necessary referrals for specialist appointments, procedures and tests.
7 - Organizes, expedites and follows-up on any paperwork related to patient care.
8 - Schedules various types of appointments for providers and communicates any necessary instructions to the patient.
9 - Performs various administrative support duites for department/work location. Opens, sorts and distributes all types of mail and correspondence as is necessary and assigned
REQUIRED/MINIMUM QUALIFICATIONS:
EDUCATION: High School Diploma or equivalent, required.
EXPERIENCE: Two (2) years of related customer facing experience, preferably in healthcare.
KNOWLEDGE/SKILLS/ABILITIES:
- Ability to interact successfully with the public. Ability to perform effectively despite sudden deadlines and changing priorities; maintaining personal composure in high stress situations.
- Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients' families/visitors and clinical staff.
- Ability to perform with a high degree of accuracy and with meticulous attention to detail. Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems.
PREFERRED QUALIFICATIONS:
EXPERIENCE: Experience demonstrating proficiency in scheduling OR pre-registering patients. May consider prior call center experience.
PAT RATING:
Physical Requirements: Light Physical Agility Test (PAT) Rating
While performing the duties of this job, the employee is frequently (activity or condition exists from 1/3 to 2/3 of the time) required to stand, sit, and walk; frequently to use hands, fingers; and frequently to talk or hear. The employee must exert up to 15 pounds of force occasionally (activity or condition exists up to 1/3 of the time), and/or up to 5 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Tidelands Health is an equal opportunity employer (EOE). Tidelands Health does not discriminate against employees or applicants for employment on the basis of race, color, creed, religion, age, national origin, disability, marital status, veteran status, gender, genetic information, familial status, or any other legally protected status.
