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Front Desk/medical Assistant

4 months ago

Charlottesville, United States Bloom Health Centers Full time

**Front Office Coordinator (Medical Receptionist)**

Bloom Health Centers

Our office location is in Charlottesville, Virginia. We offer statewide telehealth services.

**Expectations**:

- Provide friendly support and accurate information to patients
- Manage patient grievances with kindness
- Embody a high level of Professionalism
- Collaborate with the patient’s care team as needed
- Utilize our electronic medical records system to document patient contacts. Maintain privacy of all records
- Complete prior authorizations for prescriptions and refills (per doctor discretion)
- Participate in weekly meetings
- Participate in growing and strengthening Bloom Health Centers
- All team members must be sensitive and responsive to the diverse values, beliefs, religions, nationalities, sexualities, and gender identities of our patients.

**Skills and Requirements**:

- High school diploma or GED.
- Must be able to type at least 35 WPM.
- On-Site only. Must be available MON-FRI for an 8-hour shift during 8:00am - 7:00pm hours. This position is classified as essential.
- Must have a minimum of 1 year of Call Center experience or direct customer service experience utilizing digital communication.
- Must be organized, reliable, professional and be able to maintain confidentiality.
- Must be able to clearly communicate through speaking, reading and writing in English.
- Must have basic computer skills: (Windows, Word, Excel, Outlook)

**Benefits**:

- Health Insurance - Medical/Vision/Dental
- Company-Provided Life Insurance
- PTO
- Holidays
- No Weekends
- Promotion track and skill training.
- Starting pay $20, flexible with the starting pay based on experience and ability
- 401(k) Match
- Resume
- Cover Letter (optional)

Pay: From $20.00 per hour

**Benefits**:

- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance

Medical specialties:

- Psychiatry

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work setting:

- In-person
- Outpatient

**Experience**:

- Customer service: 1 year (preferred)
- Medical receptionist: 1 year (preferred)

Ability to Relocate:

- Charlottesville, VA 22911: Relocate before starting work (required)

Work Location: In person