Front Desk Supervisor
2 months ago
This position will supervise the activities of the bell and valet operations including Front Desk staff and Telephone Operators. Provide efficient and courteous service to each guest and maximize occupancy and guest room revenue. Ensure all rooms related issues are handled during scheduled shift.
Some of the essential job functions include:
- Supervise bell and valet operations, including front desk staff and telephone operator to provide efficient and courteous service to each guest.
- Work strategically with the Front Office Manager to ensure courteous and expeditious service to all our guests.
- Supervise allocated payroll hours according to occupancy levels and budget.
- Work closely with Front Office and Sales Managers to ensure all group requests are achieved.
- Attend bi-weekly Manager's meeting when Department Manager is unavailable.
- Conduct staff training, as needed.
- Write weekly bell/valet schedule for review by Front Office Manager.
- Primarily working in adverse outdoor weather conditions
Job Posted by ApplicantPro
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