Current jobs related to Support Services Representative - Oakland - Manos Home Care
-
Support Services Representative
2 months ago
Oakland, United States Kaiser Permanente Full timeDescription: Job Summary:The Support Services Representative is a member of the nursing team and contributes directly to patient care by ensuring that the necessary level of staff are provided for the inpatient units. The Support Services rep. serves as a liaison between the nursing staff and the nursing administration team members and is responsible for the...
-
Compassionate Support Aide
4 weeks ago
Oakland, California, United States Thrive Support Services Full timeThrive Support Services, Inc. is seeking a skilled personal care assistant to deliver essential care and support to individuals with disabilities. We are in search of a dedicated and compassionate professional who is committed to enhancing the quality of life for those in need.The individual receiving support requires comprehensive personal care, including...
-
Customer Service Representative
4 weeks ago
Oakland, California, United States UC San Diego Full timePosition Overview:As a vital member of our Care Navigation Hub, the Customer Service Representative plays a crucial role in ensuring a seamless experience for our patients. This position involves a variety of responsibilities centered around delivering exceptional customer service and support within a fast-paced healthcare environment.Key Responsibilities:1....
-
Oakland, California, United States Thrive Support Services Full timeJob Title: Experienced Caregiver for Cerebral Palsy SupportThrive Support Services, Inc. is seeking a dedicated and compassionate caregiver to provide high-quality care and support to an individual with Cerebral Palsy.Job Summary:We are looking for a skilled and experienced caregiver who can provide total personal care, including safe client transfer,...
-
Oakland, California, United States Thrive Support Services Full timeJob Title: Experienced Caregiver for Cerebral Palsy SupportThrive Support Services, Inc. is seeking a dedicated and compassionate caregiver to provide high-quality care and support to an individual with Cerebral Palsy.Job Summary:We are looking for a skilled and experienced caregiver who can provide total personal care, including safe client transfer,...
-
Oakland, California, United States Thrive Support Services Full timeJob Title: Experienced Caregiver for Cerebral Palsy SupportThrive Support Services, Inc. is seeking a dedicated and compassionate caregiver to provide high-quality care and support to an individual with Cerebral Palsy.Job Summary:We are looking for a skilled and experienced caregiver who can provide total personal care, including safe client transfer,...
-
Customer Support Representative
4 weeks ago
Oakland, California, United States Horizon Services Inc Full timeEmpowering Programs * Core Values * Meaningful Contributions Our inclusive workforce is dedicated and enthusiastic. We foster a culture that promotes goal attainment, career growth, teamwork, and well-being. Full-time employees benefit from an extensive compensation package: health, vision, and dental insurance fully covered by HSI. Additionally, HSI offers...
-
Customer Support Representative
4 weeks ago
Oakland, California, United States Horizon Services Inc Full timeEmpowering Programs * Core Values * Meaningful Contribution Our inclusive team is dedicated and enthusiastic. We foster a culture that promotes the achievement of objectives, career growth, teamwork, and personal well-being. Regular full-time employees benefit from a robust package: comprehensive medical, vision, and dental coverage fully paid by HSI....
-
Customer Support Representative
3 weeks ago
Oakland, California, United States Horizon Services Inc Full timeEmpowering Programs * Core Values * Meaningful Contribution Our inclusive workforce is both talented and dedicated. We foster a culture that promotes the attainment of objectives, career growth, teamwork, and well-being. Full-time employees benefit from an extensive compensation package: comprehensive medical, vision, and dental coverage fully funded by HSI....
-
Customer Service Representative
4 months ago
Oakland, United States Noble Direct Full timeThe consumer comes first within the hospitality industry and that is no exception at our company. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...
-
Customer Service Representative
5 days ago
Oakland, California, United States Old Dominion Freight Full timeCustomer Service RepresentativeOld Dominion Freight Line is seeking a highly skilled Customer Service Representative to join our team. As a key member of our service center, you will provide exceptional customer service and support to our customers and internal stakeholders.Responsibilities:Provide timely and courteous responses to customer inquiries via...
-
Service Operations Representative
4 weeks ago
Oakland, California, United States Sprudge Full timeCustomer Service Representative at SprudgeSprudge, a prominent name in the coffee journalism sector, is in search of a Customer Service Representative to enhance our dedicated team. Our organization prides itself on delivering exceptional content and resources to coffee enthusiasts and professionals alike. If you have a love for coffee and a knack for...
-
Customer Service Representative
6 days ago
Oakland, California, United States Oceanic Solutions Full timeJob OpportunityWe are seeking a skilled Customer Service Representative to join our team at Oceanic Solutions in Leipzig. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences through phone calls, ensuring timely resolution of customer issues, and offering alternative solutions when necessary.Your...
-
Customer Service Representative
4 weeks ago
Oakland, United States NGM Marketing Full time $40,000 - $50,000Job DescriptionJob DescriptionNext Generation Marketing is seeking someone a bright and motivated candidate to add value to our retail marketing and customer service teams! We have a robust history of driving successful marketing and promotions strategies that have always taken our client’s footprint to the next level. The primary purpose of the Customer...
-
Customer Service Representative
1 month ago
Oakland, United States NGM Marketing Full time $40,000 - $50,000Job DescriptionJob DescriptionNext Generation Marketing is seeking someone a bright and motivated candidate to add value to our retail marketing and customer service teams! We have a robust history of driving successful marketing and promotions strategies that have always taken our client’s footprint to the next level. The primary purpose of the Customer...
-
Customer Service Representative
2 weeks ago
Oakland, United States NGM Marketing Full timeNext Generation Marketing is seeking someone a bright and motivated candidate to add value to our retail marketing and customer service teams! We have a robust history of driving successful marketing and promotions strategies that have always taken our client’s footprint to the next level. The primary purpose of the Customer Service Representative is to...
-
Customer Service Representative
5 days ago
Oakland, California, United States Qonten Full timeJob Title: Call Center Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Call Center Customer Service Representative to join our team at Qonten. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels.Key...
-
Customer Service Representative
2 weeks ago
Oakland, Oregon, United States J Lindeen Brown - State Farm Agent Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our...
-
Customer Service Representative
2 weeks ago
Oakland, California, United States Old Dominion Freight Full timeCustomer Service RepresentativeOld Dominion Freight Line is seeking a highly skilled Customer Service Representative to join our team. As a key member of our service center, you will provide exceptional customer service and support to our internal and external customers.Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
-
Service Excellence Representative
3 weeks ago
Oakland, California, United States START ASAP Full timeJoin a dynamic and expanding organization that prioritizes clients, community, and team members We are seeking enthusiastic and diligent individuals from the hospitality or restaurant sectors who are eager to embrace our culture of positivity and innovation. Noble stands as one of the premier Business Consulting and Marketing firms in the nation. Our...
Support Services Representative
4 months ago
**Must be Bi-lingual and fluent in Spanish & English**
**Support Service Representative**
Manos Home Care assists people with disabilities and illnesses in their activities of daily living. Our service takes place in client’s homes and their immediate surroundings. We have been in business for over thirty years and are the leading provider of non-medical attendant care for Alameda and Contra Costa’s DDS respite and day care programs. Manos Home Care employs over 1,600 workers, serving clients from a variety of cultures and who speak a variety of languages. Our company is employee owned through an employee stock ownership program—an ESOP. Manos office hours are 8:30 AM to 5:00 PM, Monday through Friday, excluding designated office closures.
**Job Summary**:Manos Home Care’s administrative team ensures that our commitment to stakeholders is reflected in all operations. The Support Service Representative will be responsible for being the initial contact person for DSPs, Clients and other community members contacting Manos and are responsible for distributing information, routing contact requests, processing documentation, as well as keeping records and adding and updating information in our data systems.
**Supervision**: The Support Services Representative reports directly to the Support Services Supervisor. Specific interdepartmental projects may involve reporting to project leads or leading a project. This position does not have supervisory duties.
**Duties and Responsibilities**
- Processing incoming and outgoing mail
- Processing administrative requests from clients and DSPs
- Data entry into information systems
- Tracking activities & documenting communications
- Retrieving, replacing and removing paper files
- Assembling Mailers
- Distributing Paychecks
- Additional Administrative Responsibilities as necessary
**Physical Requirements/Working Conditions**
- Occasional lifting up to ten lbs.
- Must be able to work in a climate controlled, office environment.
- Vision must be good or corrected to normal to perform normal job duties.
- Hearing must be sufficient to understand information and to perform job duties.
- Ability to read and write in English in order to process paperwork and follow up on any actions necessary.
- Ability to sit for extended periods of time.
- Manual dexterity needed for keyboarding and other repetitive tasks.
**Knowledge, Skill, and Experience**
**Minimum Education Required**: High School Diploma
**Background Check**:A background check including but not limited to the Department of Justice will be performed prior to hire. Harassment Prevention and California Mandated Reporter Trainings are also required.
**Minimum Experience Required**: 2 years of administrative experience
**Skills Required**:
- Fluent in English and Spanish
- Able to write coherent, grammatically correct sentences and paragraphs in English
- Computer literate
- A self-starter
- Fair and modest
- Able to relate to a wide variety of cultures, backgrounds, and abilities
- Diligent and able to maintain focus while working under deadlines and distractions
**You must have**:
- Strong customer service skills
- Excellent communication and interpersonal skills
- Strong problem-solving skills
- A willingness to continue learning
- Strong written and verbal communication skills are required.
**Preferred Education & Experience**
- Completion of college-level courses
- Well acquainted with MS office suite
**Wages and Benefits**
- This position is non-exempt and hourly; work outside of regular office hours may be required as needed.
- Separate Paid Time Off and Sick Leave Pay banks
- Group Health, Dental, and Vision coverage
- Paid administrative holidays
- Mileage reimbursement according to current IRS rates for any Manos-related appointments or errands involving use of your car
Employee Stock Ownership Plan
Pay: $23.00 per hour
**Benefits**:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Customer Service: 1 year (preferred)
- administrative: 2 years (preferred)
**Language**:
- Spanish (required)
Work Location: In person