Front Desk Coordinator

1 week ago

Sunnyvale, United States Spring Fertility Full time

**Who is Spring Fertility?**:
We're a passionate, dedicated team of leading physicians and scientists who came from some of the best research hospitals and fertility centers around the world to become the fastest growing fertility group in the country. We offer the most patient-centric, individualized, flexible and compassionate care. Our mission is to partner with our patients to help them achieve their goals, whatever those may be. We believe everyone deserves a family if they want one, and our team is dedicated to guiding our patients on their unique journeys

**Why should you join our team?**:
We are a mission-driven organization that is looking for high performers, movers, shakers and innovators We are working hard to create a first-class fertility practice, but we know how to have fun too We are growing quickly and care deeply about the development of our team, both professionally and personally. We value optimism, compassion and teamwork, and above all, are united by our shared commitment to put patients first.

**Role Summary**:
The Front Desk Coordinator is essential to establishing an excellent experience for all of our incoming patients. They partner with our providers and patients in growing their families. We are looking for a dependable and motivated team player with exceptional interpersonal skills and a professional attitude to join our team. Because of the very high level of care we deliver, we are looking to hire a lively, enthusiastic person who is creative and able to provide personalized care in a fast-paced environment.

Some day-to-day responsibilities include:

- Makes an excellent first impression for all incoming patients
- Checks patients in and out for appointments and manages clinic-wide schedule
- Monitors and facilitates patient compliance and readiness for their initial visit
- Schedules a wide array of appointments for patients and anesthesia for the surgical center
- Processes patients' payments and creates receipt batch for Finance
- Proactively advocates for patients

**Education, Licenses, Certifications**:

- Associate's or Bachelor's degree
- Exceptional customer service skills

**Employment Type**:
This is a full-time non-exempt onsite position that requires early hours, rotational weekends and holidays.

**Compensation**:
The salary range for this role is $23-$25/hr. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.

**Benefits**:
**_ Investing in you today_**
- Competitive Medical, Dental, and Vision Plans
- Paid Time Off to enjoy "you" time
- Career development and cross-training opportunities

**_Investing in your future_**
- 401k Match with up to 4% matching
- Fertility Benefits Program
- Paid Life and Disability Insurance
- #INDSFT_

**_ Don't have it all? We still welcome you to apply_**:
**_ We are scientists. We are humanists. We are passionate about fertility._**:
CCPA disclosure notice here.

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