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Customer Service Representative

4 weeks ago

Altamonte Springs, United States Steffanie Rigetta Agency, LLC Full time

Join Steffanie Rigetta Agency, LLC, a dynamic sales-focused company in Altamonte Springs, Florida, dedicated to providing exceptional customer service and building lasting relationships with our clients. While our work is conducted onsite, we offer a welcoming and engaging environment where every team member plays a vital role in our success.

We are seeking a passionate Customer Service Representative who thrives on helping others and believes in the power of outstanding service. In this role, you will be the first point of contact for our customers, providing support, answering inquiries, and ensuring a seamless experience. You will have the opportunity to showcase your communication skills, problem-solving abilities, and commitment to customer satisfaction, contributing to our positive work culture and high standards of service delivery.

**Salary**: $30000.00 - $40000.00 per year
**Benefits**
Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

**Responsibilities**
Client Interaction: Engage with customers in a friendly and professional manner, addressing inquiries and concerns promptly.

Issue Resolution: Handle customer complaints and provide effective solutions to ensure customer satisfaction.

Product Knowledge: Develop a deep understanding of our services to effectively assist customers in their decision-making process.

Team Collaboration: Work closely with team members to achieve office sales goals, customer retention and maintain a positive work environment.

**Requirements**:
Customer Service Skills: Strong interpersonal skills with the ability to engage and assist customers effectively.

Communication: Excellent verbal and written communication skills to convey information clearly and professionally.

Problem-Solving: Proven ability to address customer issues and find solutions in a timely manner.

Organization: Detail-oriented and capable of prioritizing tasks to meet customer needs efficiently.

Team Player: Ability to collaborate with colleagues and contribute positively to team dynamics.

Empathy: Genuine care and understanding towards customer needs and concerns.
**Company Description

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