Client Services

3 weeks ago


Fort Wayne, United States Allen County Government Full time

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CASE MANAGER - 2ND Shift

**Department**: Allen County Community Corrections FLSA Status: Non-Exempt
**Classification/Level**: A5 Date: 02/2023

Under the direction of the Senior High Risk Case Managers, the Case Manager is responsible for monitoring the program compliance of low, medium, and high-risk program participants arrested for misdemeanor and felony related offenses and assisting with program and project development as needed. This position is covered as defined by The Board of Commissioners of the County of Allen Employee Handbook.

**ESSENTIAL FUNCTIONS**:

- Meet and consult with program participants, preparing legal documents, distributing informational handouts, answering general questions and explaining program rules and conditions.
- Represents Community Corrections at the Allen County Superior and Circuit Court daily and files Home Detention/Residential Services Reports in Court.
- Designs and develops an individualized case plan for each program participant based on their Criminal Justice Risk Assessment (IRAS) score, clinical impressions, program recommendations and court ordered sanctions.
- Monitors compliance of the rules and regulations for Reentry Court, Restoration Court, and Veterans Court.
- Enters program participant data into the computer accurately and completely.
- Oversees and/or conducts group screenings for all offenders not incarcerated and persons wishing to reside with an incarcerated offender. Ensures offenders and other persons in the household complete and sign all required paperwork.
- Prepares and forwards necessary program participant requirements documents to counselors and agencies.
- Reviews and processes reports from all referral sources, reviews deficiencies, when necessary, makes referrals to agencies for additional services, and imposes monitoring sanctions.
- Conducts observed urine drug tests on a random basis and maintains drug test records.
- Files revocation paperwork with Allen County Superior Courts for all felony and misdemeanor offenders that fail to complete their intake in the allotted time frame as designated by the Courts.
- Prepares successful and termination discharge paperwork for all program participants.
- Reviews program participants’ files for accuracy and completeness prior to creation of discharge paperwork.
- Tracks compliance with all policies, regulations, and procedures, as well as monitors the progress of all clients on his/her caseload, to include Residential Service Clients.
- Makes decisions based on participant’s sentence and court order.
- Makes decisions that impact the safety of Allen County citizens.
- Ensures that a participant is not contacting a vulnerable victim as defined in Senate Enrolled Act 9.
- Ensures that a participant is given the correct release date based on court order and jail time credit.
- Meet with participants in the PODs at the ACCC Residential Services Facility.
- Ensure a Release of Information is signed in order for staff to contact medical personnel to ensure participants are taking medications as prescribed.
- Supervise high risk participants in the community who have been convicted of the most serious crimes such as murder and monitoring their whereabouts and progress on the program.
- Performs all other duties as assigned, including overtime as required.
- Uses principles of evidence-based practices as a guide in interactions with program participants and in the development of department programs.
- Completes program participants intakes. Maintains current, accurate case files, including classifying participants according to risk based on IRAS results, recording defendant’s behavior and compliance with court’s order.
- Maintains current, accurate case files, including classifying participants according to risk based on IRAS results, recording defendant’s behavior and compliance with court’s order.
- Must model Pro-Social behavior at times and in all places.

**REQUIREMENTS**:

- Bachelor’s Degree in Criminal Justice, Behavioral Science, or related field of study and three years’ experience in case management or related experience
- Ability to be certified in Indiana Risk Assessment System (IRAS) Tool Training/Application
- Ability to be certified in Crisis Intervention Training (CIT)
- Knowledge of all local, state, and federal laws applicable to program operations
- Strong written and verbal communication skills
- The agency subscribes to the National Institute of Corrections’ Eight Principles of Effective Intervention (EBP), must be able to complete required Correctional EBP training programs and demonstrate competencies that focus on empirical recidivism risk reduction strategies.
- Knowledge of standard policies and practice of Allen Superior Court
- Knowledge of treatment programs and services available to program participants to offer referrals to program participants
- Ability to deal swiftly, rationally, and decisively with



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