Client Service Manager

4 weeks ago

Fort Wayne, United States Gallagher Full time

About Us:

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you So, even if you feel that youre close but not an exact match, we encourage you to apply.

Overview:

We are seeking a Client Service Manager to join our growing team who can deliver exceptional customer service Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex?

Responsibilities:

How will you affect the business?

  • Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner.
  • Secure existing business and drive the sale of additional services and lines of coverage.
  • Nurture relationships with your buyer in the client organization as well as with the day-to-day client representatives.
  • Guide your team members in addressing a clients risk management needs through consultative conversations.
  • Mentor Client Service team members through continuous learning, transparent feedback, and strong talent development.
  • Conduct periodic audits to ensure compliance standards and service levels are met.
  • Maintain accurate client and policy data and documents within Gallagher systems.
  • Use Gallagher's technology to improve your productivity and quality.
Skills for Success:
  • Develop professional relationships with your internal and external partners
  • Utilize your resilient and adaptable mentality in the face of shifting priorities
  • Eagerness to collaborate with all Gallagher teams and employees
Qualifications:
  • Bachelor's degree with a minimum of 3+ years Client service and/or claims management experience
  • OR-
  • High School degree/GED with a minimum 8+ years client service and/or claims management experience.
  • Property and Casualty Insurance License.
  • Proficiency in Microsoft Office.

#LI-KB1

Compensation and Benefits:

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits youll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

  • Client Service Supervisor

    4 weeks ago

    Fort Wayne, United States Arthur J Gallagher & Co. Full time

    Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of...

  • Client Service Supervisor

    3 weeks ago

    Fort Wayne, United States Arthur J Gallagher & Co. Full time

    Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of...

  • Client Services Associate

    2 months ago

    Fort Wayne, United States Brown & Brown, INC. Full time

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. American Specialty Insurance & Risk services, Inc. ("American Specialty") is a nationally- recognized Managing General Underwriter serving the nation's Sports, Leisure and Entertainment industries. New teammates at...

  • Client Service Representative

    4 weeks ago

    Fort Wayne, United States SYM Financial Advisors Full time

    **Position Description** Title**:Client Service Representative (CSR)** Reports to: Julie Shepherd - Client Service Manager Benefits: Yes Status: Non-exempt - **Are you passionate about making a difference in people’s lives while thriving in a team-centric environment?**_ **Who is SYM?** SYM Financial Advisors serves as a trusted expert to our...

  • Client Service Trainee

    4 weeks ago

    Fort Wayne, United States ECI Management Full time

    **ECI Management** is a well-renowned business consulting agency that services the greater **Fort Wayne** area. Our highly personalized approach to our clients and their customers increases brand visibility which helps acquire new customers, increase sales conversions through delivery, and gains market share. Here with us, our entry-level Client Service...

  • Client Service Trainee

    2 weeks ago

    Fort Wayne, United States ECI Management Full time

    **ECI Management** is a well-renowned business consulting agency that services the greater **Fort Wayne** area. Our highly personalized approach to our clients and their customers increases brand visibility which helps acquire new customers, increase sales conversions through delivery, and gains market share. Here with us, our entry-level Client Service...

  • Client Service Trainee

    2 weeks ago

    Fort Wayne, United States ECI Management Full time

    **ECI Management** is a well-renowned business consulting agency that services the greater **Fort Wayne** area. Our highly personalized approach to our clients and their customers increases brand visibility which helps acquire new customers, increase sales conversions through delivery, and gains market share. Here with us, our entry-level Client Service...

  • Client Service Assistant

    3 weeks ago

    Fort Wayne, United States Hylant Full time

    **The Opportunity**: The Client Service Assistant is responsible for supporting the commercial service team by providing excellent service and deliverables to external and internal clients in accordance with Hylant standards. This enables continuous growth & development of insurance knowledge & professionalism to the highest level possible. **Are You A...

  • Client Services

    5 days ago

    Fort Wayne, Indiana, United States Allen County - IN Full time

    Your application is the primary tool we use to evaluate your qualifications for the posted position. Be sure to accurately and completely fill out the application in its entirety. You may attach a resume, but you are not required to do so. Be sure to save your application when you have completed the process and click on the submit button to send the...

  • Client Service Support

    3 weeks ago

    Fort Wayne, United States CommonSpirit Health Full time

    Overview: Join the CommonSpirit Family, rated in the Top 150 Best Places to work in Healthcare by Beckers Healthcare! Empower Lives, Inspire Change - Your Journey to Transformation Starts Here! Parkview Health at Home Now Hiring - Full Time Client Relations Support Associate - Fort Wayne, Indiana! At CommonSpirit Health at Home, we are on a mission to make...

  • Client Service Representative

    6 days ago

    Fort Wayne, Indiana, United States ECI Management Full time

    Ethereal Consulting delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Service Representative role to help us achieve our lofty goals. The Client...

  • Client Service Representative

    3 weeks ago

    Fort Wayne, United States ECI Management Full time

    Ethereal Consulting delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Service Representative role to help us achieve our lofty goals. The Client...

  • Client Service Representative

    1 month ago

    Fort Wayne, United States ECI Management Full time

    Job DescriptionJob DescriptionEthereal Consulting delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Service Representative role to help us...

  • Client Service Representative

    4 weeks ago

    Fort Wayne, United States ECI Management Full time

    Job DescriptionJob DescriptionEthereal Consulting delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Service Representative role to help us...

  • Client Service Representative

    3 weeks ago

    Fort Wayne, United States ECI Management Full time

    Job DescriptionJob DescriptionEthereal Consulting delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Service Representative role to help us...

  • Client Service Representative

    6 days ago

    Fort Wayne, Indiana, United States ECI Management Full time

    Job DescriptionJob DescriptionEthereal Consulting delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Service Representative role to help us achieve...

  • Client Service Representative

    4 weeks ago

    Fort Wayne, United States Old National Bank Full time

    Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goal Client Service, Representative, Customer Service, Retail, Client, Banking

  • Client Service Representative

    3 weeks ago

    Fort Wayne, United States Old National Bank Full time

    Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goal Client Service, Representative, Customer Service, Retail, Client, Banking

  • Client Services Coordinator

    4 days ago

    Fort Wayne, United States Community Home Health Care Full time

    Community Home Health Care is an accredited full-service home health care agency providing home care services. We are looking for a Care Coordinator to add to our growing and fantastic team of dedicated, compassionate, and caring individuals. Are you a driven person who is seeking a dynamic and challenging position within the Healthcare Industry? If so, then...

  • Client Service Supervisor

    3 weeks ago

    Fort Wayne, United States EPIC Brokers Full time

    The Client Services role provides a high level of sales support to the assigned Producer(s) and customer service to clientele. He/she will assist in the production of new and renewal accounts in keeping with agency and individual Producer goals and provide field service in support of producer activities.- Marketing - quote new and renewal TPA self funded...