Administrative Assistant

4 weeks ago

Arlington Heights, United States Westgate Dental Care Full time

Schedule: Monday - Friday from 9am-5pm.

Westgate Dental Care is a family owned private practice. We are seeking a highly motivated individual to work at the reception desk in our front office. If you are highly organized, consider yourself a “people person” and if you enjoy making conversation and putting people at ease, this could be the opportunity for you

We are not a corporate dental office. We are owned and operated by Dr Kics, and since opening the practice in 2002, we’ve grown from 4 employees to 56. With little to no turnover in employees, we are a fast-paced environment where you can seek to stay and grow in your career. We work hard, play hard, and we invest in our employees. Additionally, Westgate Dental Care is a place you can be proud to work at. We give back to our community and have won Top Pick for Best Dentist for the last 10 years in a row. Lastly, our facility is a national site visit location for Design Ergonomics, meaning we are truly “state of the art” in the dental industry

**Our Commitment to Safety**:
Westgate Dental Care has gone above and beyond to ensure our employees and patients are safe. A few of our safety related standards include: Extraoral air filters installed in all hygiene rooms, upgraded & UV sanitized HVAC air flow system, HVE suction for intraoral usage, clear barriers between staff and patients, pre-screening of every patient, CDC-approved instrument sterilization, N95 & ASTM Level 3 Masks, deep cleaning every evening, hospital grade hand sanitizing stations, and PPE Provided: N95s, level 3 surgical masks, surgical gowns, booties, hair bonnets, face shields.

Watch our short video to see for yourself what you can be a part of

Benefits for our employees include:

- Health and Dental Benefits
- 401k
- Holiday pay
- Career training and professional development
- We invest in our employees

**Responsibilities**:
**Patient experience**
- Ensure a positive experience by being helpful and upbeat
- Greet and schedule patients on telephone and in person, take detailed phone messages
- Walkout patients, verify procedures completed, collect payment, and submit insurance
- Confirm next day’s appointments and next week’s recalls scheduled 6 months in advance
- Ensure friendly interaction and communication between patients and coworkers

**Front office reception/Post appointment check out**
- Have patient complete paper work and enter all pertinent patient information into practice management software, acquire the necessary signatures
- Answer phones
- Verify insurance eligibility and frequencies per patient or family
- Enter the breakdown of benefits per employer
- Update computer system and sign with patient birthdays and any other current events
- Get mail, enter and scan payments and referral documents
- Make sure waiting room is neat and tidy
- Keep reception area clean and dusted
- Requirements:
**Requirements**:

- High School Diploma or GED equivalent
- 1 year of administrative experience
- Customer Service and/or sales experience is a huge plus

Schedule: Monday - Friday from 9am-5pm.

Pay: $18.00 - $20.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

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