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Neighborhood Specialist- Human Services

4 months ago

Janesville, United States Rock County, WI Full time

**Position Summary and Job Duties**:
**Provide support and advocacy for clients who are seeking to overcome financial, personal health or family problems. Conduct informal individual and family assessments to assist clients in determining what services are needed. Provide linkage to resources and service providers. Work closely with neighborhood groups and stakeholders to leverage resources and services. Develop a network of providers and stakeholders to promote safety, permanency and well-being for children, youth and families. The goal of this position is to stabilize children, youth and families and avoid their entry into emergency systems of care. This position will serve a targeted neighborhoods and will aim to strengthen families as well as the community. Supports and promotes the Mission, Vision and Guiding Principles of the Human Services Department. Performs in a manner consistent with the HSD Professional Standards and "Commitment to My Co-Workers."**

**40%- Supportive Services**
1) Provide prevention/early intervention services to children, youth and families.
2) Engage clients through a highly accessible, responsive and empowering approach.
3) Conduct assessments through interviews, home visits, and collateral contacts in order to determine the range of options available to clients.
4) Partner with clients in order to build on strengths, enhance protective factors, and decrease risks.
5) Support clients in navigating systems of care in order to get their identified needs met.
6) Directly connect children, youth and families with resources and service providers.
7) Provide consultation to county workers and other regarding community resources.
8) Act as a community referral source and resource person.

**25%- Relationship Management**
1) Build and maintain a process with community partners for service requests and referrals.
2) Engage in collaborative activities with neighborhood groups and other stakeholders.
3) Build trusting relationships with a network of community providers.
4) Develop special projects or initiatives to address client or community needs.
5) Perform departmental public relations and liaison duties.
6) Participate in committees and task forces as assigned.

**10%- Documentation**
1) Maintain case records with pertinent, accurate and current information.
2) Submit quarterly data reports and program documentation as needed.
3) Identify resource gaps and service barriers and communicate those to the Department.

**5%- Financial**
Utilize discretionary funds and other resources to meet needs of clients.

**5%- Transportation**
1) Provide transportation to youth and families when necessary.

**5%-Team Responsibilities**
1) Participate in team activities.
2) Provide assistance to team members as requested.

**5%-Professional Growth**
1) Attend all staff meetings as scheduled.
2) Attend trainings that will enhance professional growth as approved by the direct supervisor.

**5%-Perform other duties as assigned.**

**Success Factors (KSA's)**:

- Knowledge and use of social work principles, methods and practices.
- Knowledge of current social and economic problems and the way in which these affect families.
- Knowledge and use of proactive, prevention-based model.
- Knowledge and use of family based practices and interventions.
- Knowledge and use of trauma informed practices.
- Knowledge and ability to work with a diverse population utilizing a strength-based approach.
- Ability to communicate clearly and effectively.
- Ability to build and effectively manage relationships with community agencies, providers, schools, businesses, and other key stakeholders.
- Ability to plan and participate in community engagement events.
- Ability to plan and organize work to most effectively achieve program outcomes.
- Ability to work with mínimal supervision and utilize sound professional judgment.
- Ability to maintain prompt and regular attendance. Report to work as scheduled.

**Job Requirements, Education, Training & Experience**:

- Graduation with a bachelors degree from an accredited 4 year college or university with major course work in social work, criminal justice or related field.
- One year experience working in child welfare, youth justice, or related field.
- Must possess and maintain a current unrestricted (not due to corrective lenses) driver's license and auto insurance pursuant to the Rock County Administrative Policy and Procedure Policy 5.02 and 5.27

**Essential Job Functions (physical elements, equipment and working conditions)**:
**Physical elements**:

- General mobility, including occasional use of stairs
- Occasional bending, kneeling and reaching
- Lifting and carrying approximately 20 pounds
- Sitting, driving or standing for long periods of time

**Equipment use**:

- Telephone-frequently
- Computer-PC & keyboard at desk or portable laptop in the field for case documentation entry

**Working conditions**:

- Indoor-often
- Outdoor-rarely; primarily as a result of trave