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Lockbox Operations Processor

3 months ago


La Mirada, United States U.S. Bank National Association Full time

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
- We are hiring If you are looking for an entry-level opportunity to get your feet in the door with a reputational, 5th largest financial institution in the U.S Don't miss this great opportunity.
- You will be joining the National Lockbox secured facility located in La Mirada, CA. This is a noncustomer/client facing, fast-paced production-based environment. **Shift is Sunday - Saturday 7am - 3:30 pm with Thursday and Saturday off.** This is a cross-functional position that provides production support to multiple groups within Operations Services or enterprise wide. Certain positions will require the ability to move trays and carts of work, stand or sit for extended periods of time, and repetitive motions.
- The function of this position may include processing and depositing checks and invoices received by mail as well as review checks/invoices for special instructions given by customers and determine the appropriate item handling. Transaction processing and data entry. This position includes performing a variety of clerical duties related to mailing and sorting mail. Scanning and enter data payments and supplemental documents into our system to process.**Basic Qualifications**
- High school diploma or equivalent
- Two to three years of experience in item processing activities
- 10-key by touch

**Preferred Skills/Experience**
- Experience in production environment such as a lockbox or some other production environment related to the financial industry
- Basic knowledge of applicable bank and department policies, procedures, products and support systems
- Ability to work well with external and internal customers
- Good time management skills to maximize production and execution of tasks in a fast-paced environment
- Ability to identify, analyze and resolve exceptions through data interpretation
- Effective verbal and written communication skills
- #TPSS
- #USBOps

**Benefits**:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

**EEO is the Law**

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.