Client Service Associate
4 weeks ago
There’s a lot to be excited about here at our firm as we kicked off this year with unprecedented solutions for our clients As one of the most notable communications and sales firms in the area, we have the privilege of working hand-in-hand with technology clients across the nation. Our status and client base continue to broaden every day, and so we are on the lookout for a Client Services Associate to join our team
**Responsibilities of the Client Services Associate will include**:
- Recommend specific products or features to ensure each customer’s needs are met
- Confidently answer customers’ questions regarding products or services and overturn objections
- Work with the sales team to manage sales promotions and engage customers to drive company revenue
- Engage directly with customers and clients alike to develop trusting relationships and bolster brand loyalty
- Effectively communicate sales promotions and special offers directly to customers
- Assist fellow Sales Assistants in the planning, execution, and monitoring of sales strategies to exceed sales targets for clients
- Conduct research and draft KPI reports to monitor campaign efficiency and track sales performance
**Preferred Qualifications for the Client Services Associate**:
- A high school diploma or GED
- Prior experience working as a Client Services Associate, Sales Assistant, Customer Support Representative, client-facing, or similar position is preferred
- Comfortable multi-tasking in a deadline-driven environment
- Strong written and verbal communication skills
- Able to identify emerging trends and patterns
- Friendly and engaging personality
- Works well with others and considers themself a team player
Pay: $47,000.00 - $55,000.00 per year
**Benefits**:
- Dental insurance
- Health insurance
- Vision insurance
Compensation package:
- Bonus opportunities
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
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