Customer Service
2 weeks ago
**J**oin Our Team: Enhance Customer Relations and Drive Sales Excellence**
**Company Name: American Precast Concrete**
**Job Title: Customer Service / Sales Admin Position**
**Job Type**:Full time**
**Salary**:Competitive Salary based on experience**
**About Us**:
American Precast Concrete is a leading manufacturing and construction company specializing in top-quality precast concrete perimeter walls and fences. As a turnkey service provider, we manufacture and install our products with precision and excellence. We are seeking a dedicated Precast Concrete Production Manager to join our team and play a key role in maintaining our commitment to delivering superior products and services.
**Job Summary**:
American Precast Concrete is seeking a proactive and detail-oriented Customer Service / Sales Administrator to support our sales team and manage customer interactions effectively. This role is integral to our operations, requiring a hands-on approach to customer service, sales administration, and logístical support.
**Key Responsibilities**:
- Order Processing: Take customer orders, prepare and send estimates, and issue invoices, ensuring accuracy and timely processing.
- Quote Coordination: Collaborate with the sales team to compile and deliver precise quotes to clients.
- Financial Management: Oversee billing processes and manage accounts receivable/payable to ensure financial accuracy.
- Logistics Coordination: Manage shipping schedules and inventory levels to meet customer demands and operational needs.
- Sales Support: Assist in the sale of products and materials, providing knowledgeable responses to inquiries about our offerings.
**Qualifications**:
- Relevant Experience: Prior experience in construction materials sales, demonstrating a deep understanding of the industry.
- Communication Skills: Exceptional verbal and written communication abilities to effectively interact with customers and team members.
- Organizational Skills: Strong capability to organize, prioritize, and manage various tasks simultaneously.
- Technical Proficiency: Comfortable with sales and office software to manage orders, billing, and customer databases.
- Team Collaboration: Ability to work collaboratively within a team to achieve sales and customer service goals.
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
**_
American Precast Concrete offers a dynamic work environment where your contributions are valued and your efforts are recognized. Join us to advance your career in customer service and sales administration while contributing to our growth and success in the construction materials sector._**
- We foster a family-like environment where every employee is valued. As an equal opportunity employer, we prioritize diversity in our workforce, recognizing that innovation thrives on varied perspectives. We embrace individuals from diverse backgrounds, including ethnicity, religion, and education, without regard to race, age, gender, or sexual identity._
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