Guest Experience Specialist

3 weeks ago

Arlington, United States Marriott International, Inc Full time

**Información Adicional** Part Time, Position for Evening shifts only, Applicant must be available at least 8-16 hours a week

**Número de Empleo** 24082391

**Categoría de Empleo** Rooms & Guest Services Operations

**Ubicación** Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VER EN MAPA

**Horario** Part-Time

**¿Ubicación remota?** N

**¿Reubicación?** N

**Tipo de Posición** Non-Management

Nuestro trabajo no consiste solo en que el registro de entrada o salida del huésped sea fluida. Además de eso, se trata de construir una experiência que sea única y memorable para el huésped. Nuestros Especialistas de servicio toman la iniciativa para ofrecer una amplia gama de servicios que guíen a nuestros huéspedes en su estadía. Sus funciones no consisten solo en lo que sería el trabajo habitual de recepción, sino que van más allá para hacerse cargo del servicio al huésped en las principales áreas del hotel con un enfoque en el que el huésped siempre es la prioridad. Se sienten empoderados para estar en movimiento y hacer lo que hay que hacer en cada momento. Ya estén realizando tareas operativas, ocupándose de solicitudes de los huéspedes, sirviendo comida de calidad, completando informes o comentando eventos y lugares destacados del área local, los Especialistas de servicio al huésped consiguen que esas transacciones sean parte de la experiência del huésped.

Al margen de cuál sea su puesto, hay una serie de cosas fundamentales para el éxito (crear un espacio de trabajo seguro, seguir las directrices y procedimientos de la compañía, respetar la confidencialidad, proteger los activos de la compañía, mantener los estándares de calidad y asegurarse de que su uniforme, apariencia personal y comunicación sea profesional. Los Especialistas de servicio al huésped están siempre en marcha (se ponen de pie, se sientan, andan durante largos ratos) y se implican en todo tipo de tareas (mover cosas, levantar, llevar, empujar y colocar objetos de menos de 25 libras sin ayuda; llegar a lugares altos y agacharse, hacer movimientos que les obligan a doblar las rodillas, girarse, estirar y encorvarse). Es fundamental que los Especialistas de servicio al huésped hagan siempre bien esas tareas (y otras tareas razonables que se les solicite) para que los huéspedes estén satisfechos y el hotel funcione.

APTITUDES DESEABLES

Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED).

Experiência laboral afín: No se requiere experiência laboral afín.

Experiência como supervisor: No se requiere experiência como supervisor.

Licencia o certificación: Ninguna
- Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables._

En Courtyard, nos apasiona atender mejor las necesidades de los viajeros en todo el mundo. Esto nos ha inspirado a crear el primer hotel diseñado específicamente para los viajeros de negocios, y por ello la experiência Courtyard actual empodera a los huéspedes, sea cual sea el motivo de su viaje. Estamos buscando gente que cumpla sus objetivos y sienta pasión por brindar una experiência de huésped que vaya más allá, que disfrute formar parte de un equipo pequeño pero ambicioso y a la que le encante aprender a mejorar siempre, todo ello mientras se divierte.

Al unirte a Courtyard, te unes a una cartera de marcas con Marriott International. **Estarás** donde puedes llevar a cabo tu mejor trabajo, **comenzarás** a cumplir tu propósito, **formarás parte** de un increíble equipo mundial y **te convertirás** en tu mejor versión.

  • Guest Experience Specialist

    3 weeks ago

    Arlington, United States Marriott International Full time

    Additional Information $20.20 per hour. Open availability needed. Full-time. Job Number 23208788 Job Category Rooms & Guest Services Operations Location Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position...

  • Guest Experience Specialist

    1 week ago

    Arlington, United States Marriott International Full time

    Additional Information Part Time, Position for Evening shifts only, Applicant must be available at least 8-16 hours a week Job Number 24082391 Job Category Rooms & Guest Services Operations Location Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAP Schedule...

  • Guest Experience Specialist

    4 days ago

    Arlington, United States Marriott Full time

    Job Number 24088281 Job Category Rooms & Guest Services Operations Location Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth...

  • Guest Experience Specialist

    3 weeks ago

    Arlington, United States Marriott International Full time

    Additional Information Front Desk Job Number 24065562 Job Category Rooms & Guest Services Operations Location Residence Inn Arlington Capital View, 2850 South Potomac Avenue, Arlington, Virginia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about...

  • Guest Experience Specialist

    6 days ago

    Arlington, United States Marriott Full time

    Additional Information Day Shift and Evening Shift, Front Desk and Food and BeverageJob Number 24087496Job Category Rooms & Guest Services OperationsLocation Courtyard Dallas Arlington/Entertainment District, 1500 Nolan Ryan Expressway, Arlington, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type...

  • Guest Experience Specialist

    2 weeks ago

    Arlington, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk...

  • Guest Experience Specialist

    1 month ago

    Arlington, Virginia, United States Courtyard Arlington Crystal CityReagan National Airport Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and...

  • Guest Experience Specialist

    3 weeks ago

    Arlington, Virginia, United States Courtyard Arlington Crystal CityReagan National Airport Full time

    Additional Information Part Time, Position for Evening shifts only, Applicant must be available at least 8-16 hours a weekJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAPSchedule Part-TimeLocated Remotely?...

  • Guest Experience Specialist

    1 week ago

    Arlington, United States Courtyard Arlington Crystal CityReagan National Airport Full time

    Job Number 24088281Job Category Rooms & Guest Services OperationsLocation Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren’t just about giving guests a smooth...

  • Guest Experience Specialist

    7 days ago

    Arlington, United States Marriott International Inc Full time

    Job Number 24088281 Job Category Rooms & Guest Services Operations Location Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a...

  • Guest Experience Specialist

    1 week ago

    Arlington, United States Marriott International Inc Full time

    Additional Information Part Time, Position for Evening shifts only, Applicant must be available at least 8-16 hours a week Job Number 24082391 Job Category Rooms & Guest Services Operations Location Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAP Schedule Part-Time Located...

  • Guest Experience Specialist

    2 weeks ago

    Arlington, United States Marriott International Inc Full time

    Additional Information Part Time, Position for Evening shifts only, Applicant must be available at least 8-16 hours a week Job Number 24082391 Job Category Rooms & Guest Services Operations Location Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAP Schedule Part-Time Located...

  • Guest Experience Specialist

    1 week ago

    Arlington, United States Marriott Full time

    Additional Information Day Shift and Evening Shift, Front Desk and Food and Beverage Job Number 24087496 Job Category Rooms & Guest Services Operations Location Courtyard Dallas Arlington/Entertainment District, 1500 Nolan Ryan Expressway, Arlington, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type...

  • Guest Experience Specialist>

    4 weeks ago

    Arlington, United States Courtyard by Marriott Full time

    Courtyard by Marriott - 2899 Jefferson Davis Highway [Front Desk Agent / Concierge] As a Guest Experience Specialist at Courtyard by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures; Respond promptly to guest inquiries and resolve any issues or complaints in a...

  • Guest Experience Specialist>

    2 weeks ago

    Arlington, United States Marriott Full time

    Marriott Hotels - 2850 South Potomac Avenue [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to...

  • Guest Experience Lead>

    2 weeks ago

    Arlington, United States Lululemon athletica Full time

    lululemon athletica - Clarendon [Department Manager] As a Guest Experience Lead at lululemon athletica, you'll: Move dynamically and lead from the floor as the Supervisor on Duty to assess and fulfill the needs of the business, team, and guests; Be responsible for ensuring all guests (i.e., customers) receive a quality in-store experience; Continuously...

  • Guest Experience Expert

    4 days ago

    Arlington, United States Marriott International Full time

    Job Number 24087089 Job Category Rooms & Guest Services Operations Location Crystal Gateway Marriott, 1700 Richmond Highway, Arlington, Virginia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out....

  • Guest Experience Expert

    5 days ago

    Arlington, United States Marriott Full time

    Job Number 24087089 Job Category Rooms & Guest Services Operations Location Crystal Gateway Marriott, 1700 Richmond Highway, Arlington, Virginia, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want...

  • Guest Experience Expert

    5 days ago

    Arlington, United States Marriott International Inc Full time

    Job Number 24087089 Job Category Rooms & Guest Services Operations Location Crystal Gateway Marriott, 1700 Richmond Highway, Arlington, Virginia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

  • Guest Experience Expert

    4 days ago

    Arlington, Virginia, United States Crystal Gateway Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Crystal Gateway Marriott, 1700 Richmond Highway, Arlington, Virginia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...