Guest Experience Specialist

3 weeks ago

Arlington, Virginia, United States Courtyard Arlington Crystal CityReagan National Airport Full time
Job Number
Job Category Rooms & Guest Services Operations
Location Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Position Summary

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International.

Be where you can do your best work,​ Begin your purpose, Belong to an amazing global​ team, and Become the best version of you.

Source: Hospitality Online

  • Guest Experience Specialist

    2 days ago

    Arlington, Virginia, United States Courtyard Arlington Crystal CityReagan National Airport Full time

    Additional Information Part Time, Position for Evening shifts only, Applicant must be available at least 8-16 hours a weekJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAPSchedule Part-TimeLocated Remotely?...

  • Guest Environment Expert

    3 weeks ago

    Arlington, Virginia, United States Residence Inn Arlington Capital View Full time

    Job Number Job Category Housekeeping & LaundryLocation Residence Inn Arlington Capital View, 2850 South Potomac Avenue, Arlington, Virginia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to...

  • Guest Environment Expert

    3 weeks ago

    Arlington, Virginia, United States Marriott International Full time

    Job Number Job Category Housekeeping & LaundryLocation Residence Inn Arlington Capital View, 2850 South Potomac Avenue, Arlington, Virginia, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to...

  • Patient Accounts Specialist II

    4 weeks ago

    Arlington, Virginia, United States MEDSTAR HEALTH Full time

    MedStar Physicians' Billing Services an opening for an experienced Patient Accounts Specialist (Level II) to join our team and work remote from home To be successful, candidates must have a minimum of four years' of progressively responsible experience in hospital/physician patient accounts and collections in medical billing operations. Join one of the...

  • it specialist

    2 weeks ago

    Arlington, Virginia, United States Department Of The Army Full time

    Summary About the Position:In this role you will serve as and IT Specialist (APPSW) applying skills and knowledge and/or experience in the design, development and implementation of application and Enterprise Resource Planning (ERP) systems.This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to...

  • Mid - Level Identity Intelligence Specialist

    4 weeks ago

    Arlington, Virginia, United States Olgoonik Full time

    Mid-Level Identity Intelligence Specialist Overview: The Mid-Level Identity Intelligence Specialist serves as the office of Counterintelligence and Counterterrorism Vetting (CCV), Mid-Level Identity Intelligence Analyst in Arlington, VA. This position is contingent upon contract award.Prepare and present oral briefings on their findings to other RSO...

  • RCRA Specialist IV

    3 weeks ago

    Arlington, Virginia, United States AECOM Full time

    Job Description AECOM is seeking a RCRA Specialist IV for our Arlington, VA location.The successful candidate will be knowledgeable in Resource Conservation and Recovery Act (RCRA) Laws and Regulations, Hazardous Materials Management, as well as provide environmental compliance projects for a broad range of clients.Work assignments include: Audits (RCRA and...

  • Contract Finance Specialist

    3 weeks ago

    Arlington, Virginia, United States District Partners LLC Full time

    About District Partners:Elevate your career by joining a well-established financial services firm with a non-profit mission. At District Partners, we're committed to matching top finance & accounting talent with opportunities across the USPosition Overview:We're on a hunt for a Contract Finance Specialist for our client, a well-known financial services firm...

  • Contracts Specialist II

    4 days ago

    Arlington, Virginia, United States ECS Corporate Services Full time

    ECS is seeking a Contracts Specialist II to work in our Arlington, VA office. Job Description: Responsibilities will include preparing and administering terms and conditions of Department of Defense Research & Development (FAR Part 35) contracts; Assisting in the negotiation of contracts; Preparing contract modifications; Analyzing procurement policies and...

  • Junior Contracts Specialist

    4 days ago

    Arlington, Virginia, United States ECS Corporate Services Full time

    ECS is seeking a Junior Contracts Specialist to work in our Arlington, VA office. Job Description: Responsibilities will include preparing and administering terms and conditions of Department of Defense Research & Development (FAR Part 35) contracts; Assisting in the negotiation of contracts; Preparing contract modifications; Analyzing procurement policies...

  • Contracts Specialist III

    4 days ago

    Arlington, Virginia, United States ECS Corporate Services Full time

    ECS is seeking a Contracts Specialist III to work in our Arlington, VA office. Job Description: Responsibilities will include preparing and administering terms and conditions of Department of Defense Research & Development (FAR Part 35) contracts; Assisting in the negotiation of contracts; Preparing contract modifications; Analyzing procurement policies and...

  • Acquisition Specialist Program Management Expert

    4 weeks ago

    Arlington, Virginia, United States SAIC Career Site Full time

    Description SAIC is seeking an Acquisition Specialist/Program Management Expert (SME) to support Senior Leadership and Program Element Monitors (PEMs) working space programs in the Space Capability Delivery Directorate (SQS) of the Office of the Assistant Secretary of the Air Force, Space Acquisition, and Integration at the Pentagon.SAF/SQS provides...

  • Acquisition Specialist Program Management Expert

    1 week ago

    Arlington, Virginia, United States SAIC Full time

    SAIC is seeking an Acquisition Specialist/Program Management Expert (SME) to support Senior Leadership and Program Element Monitors (PEMs) working space programs in the Space Capability Delivery Directorate (SQS) of the Office of the Assistant Secretary of the Air Force, Space Acquisition, and Integration at the Pentagon.SAF/SQS provides headquarters...

  • Government Engagement Specialist

    1 week ago

    Arlington, Virginia, United States SAIC Career Site Full time

    Description SAIC is hiring a Government Engagement Specialist to support the Department of Defense (DoD) Office of Strategic Capital (OSC) engagement with DoD and other government stakeholders.The ideal candidate will have the ability to develop communication products – talking points, memos, reports, and slides – for a diverse set of government...

  • Breakfast Attendant

    3 weeks ago

    Arlington, Virginia, United States Residence Inn Arlington Capital View Full time

    Additional Information Part TimeJob Number Job Category Food and Beverage & CulinaryLocation Residence Inn Arlington Capital View, 2850 South Potomac Avenue, Arlington, Virginia, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about putting food on the table that our...

  • Property Coordinator

    4 weeks ago

    Arlington, Virginia, United States Courtyard Arlington Crystal CityReagan National Airport Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryEnsure on-property event execution and provide administrative...

  • Front Office Supervisor

    3 weeks ago

    Arlington, Virginia, United States Loews Hotels & Co. Full time

    Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic...

  • Front Office Supervisor

    4 weeks ago

    Arlington, Virginia, United States Loews Hotels, LLC Full time

    Front Office SupervisorLoews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort...

  • General Cleaner

    4 weeks ago

    Arlington, Virginia, United States Courtyard Dallas ArlingtonEntertainment District Full time

    Additional Information Entry level maintenance, Deep clean 3 guest rooms per dayJob Number Job Category Engineering & FacilitiesLocation Courtyard Dallas Arlington/Entertainment District, 1500 Nolan Ryan Expressway, Arlington, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryPerform...

  • Assistant Banquet Manager

    3 weeks ago

    Arlington, Virginia, United States Loews Hotels & Co. Full time

    Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic...