Guest Experience Specialist
2 weeks ago
POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
About the Team
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Guest Experience Specialist
3 weeks ago
Arlington, United States Marriott International Full timeAdditional Information $20.20 per hour. Open availability needed. Full-time. Job Number 23208788 Job Category Rooms & Guest Services Operations Location Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position...
-
Guest Experience Specialist
2 weeks ago
Arlington, United States Marriott International Full timeAdditional Information Part Time, Position for Evening shifts only, Applicant must be available at least 8-16 hours a week Job Number 24082391 Job Category Rooms & Guest Services Operations Location Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAP Schedule...
-
Guest Experience Specialist
5 days ago
Arlington, United States Marriott Full timeJob Number 24088281 Job Category Rooms & Guest Services Operations Location Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth...
-
Guest Experience Specialist
3 weeks ago
Arlington, United States Marriott International Full timeAdditional Information Front Desk Job Number 24065562 Job Category Rooms & Guest Services Operations Location Residence Inn Arlington Capital View, 2850 South Potomac Avenue, Arlington, Virginia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about...
-
Guest Experience Specialist
7 days ago
Arlington, United States Marriott Full timeAdditional Information Day Shift and Evening Shift, Front Desk and Food and BeverageJob Number 24087496Job Category Rooms & Guest Services OperationsLocation Courtyard Dallas Arlington/Entertainment District, 1500 Nolan Ryan Expressway, Arlington, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type...
-
Guest Experience Specialist
2 weeks ago
Arlington, United States Courtyard Arlington Crystal CityReagan National Airport Full timeJob Number 24088281Job Category Rooms & Guest Services OperationsLocation Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren’t just about giving guests a smooth...
-
Guest Experience Specialist
1 month ago
Arlington, Virginia, United States Courtyard Arlington Crystal CityReagan National Airport Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and...
-
Guest Experience Specialist
1 week ago
Arlington, United States Marriott International Inc Full timeJob Number 24088281 Job Category Rooms & Guest Services Operations Location Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a...
-
Guest Experience Specialist
3 weeks ago
Arlington, Virginia, United States Courtyard Arlington Crystal CityReagan National Airport Full timeAdditional Information Part Time, Position for Evening shifts only, Applicant must be available at least 8-16 hours a weekJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAPSchedule Part-TimeLocated Remotely?...
-
Guest Experience Specialist
2 weeks ago
Arlington, United States Marriott International Inc Full timeAdditional Information Part Time, Position for Evening shifts only, Applicant must be available at least 8-16 hours a week Job Number 24082391 Job Category Rooms & Guest Services Operations Location Courtyard Arlington Crystal City/Reagan National Airport, 2899 Jefferson Davis Highway, Arlington, Virginia, United States VIEW ON MAP Schedule Part-Time Located...
-
Guest Experience Specialist
2 weeks ago
Arlington, United States Marriott Full timeAdditional Information Day Shift and Evening Shift, Front Desk and Food and Beverage Job Number 24087496 Job Category Rooms & Guest Services Operations Location Courtyard Dallas Arlington/Entertainment District, 1500 Nolan Ryan Expressway, Arlington, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type...
-
Guest Experience Specialist>
4 weeks ago
Arlington, United States Courtyard by Marriott Full timeCourtyard by Marriott - 2899 Jefferson Davis Highway [Front Desk Agent / Concierge] As a Guest Experience Specialist at Courtyard by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures; Respond promptly to guest inquiries and resolve any issues or complaints in a...
-
Guest Experience Specialist>
2 weeks ago
Arlington, United States Marriott Full timeMarriott Hotels - 2850 South Potomac Avenue [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to...
-
Guest Experience Specialist>
16 hours ago
Arlington, United States Marriott Full timeMarriott Hotels - 1500 Nolan Ryan Expressway [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to...
-
Guest Experience Lead>
2 weeks ago
Arlington, United States Lululemon athletica Full timelululemon athletica - Clarendon [Department Manager] As a Guest Experience Lead at lululemon athletica, you'll: Move dynamically and lead from the floor as the Supervisor on Duty to assess and fulfill the needs of the business, team, and guests; Be responsible for ensuring all guests (i.e., customers) receive a quality in-store experience; Continuously...
-
Guest Experience Expert
6 days ago
Arlington, United States Marriott Full timeJob Number 24087089 Job Category Rooms & Guest Services Operations Location Crystal Gateway Marriott, 1700 Richmond Highway, Arlington, Virginia, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want...
-
Guest Experience Expert
6 days ago
Arlington, United States Marriott International Full timeJob Number 24087089 Job Category Rooms & Guest Services Operations Location Crystal Gateway Marriott, 1700 Richmond Highway, Arlington, Virginia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out....
-
Guest Experience Expert
6 days ago
Arlington, United States Marriott International Inc Full timeJob Number 24087089 Job Category Rooms & Guest Services Operations Location Crystal Gateway Marriott, 1700 Richmond Highway, Arlington, Virginia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...
-
Guest Experience Expert
6 days ago
Arlington, Virginia, United States Crystal Gateway Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Crystal Gateway Marriott, 1700 Richmond Highway, Arlington, Virginia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...
-
Guest Experience Lead | Clarendon
5 days ago
Arlington, United States Lululemon Athletica Inc Full timeLocation: United States of America State/Province/City: Virginia City: Arlington Business Unit: Store Time Type: Full-time Back Apply Share * * * Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional...