General Manager

3 weeks ago


Los Angeles, United States Lifestyle Hotel Rooftop Cocktail Bar Full time

**Key Responsibilities**
- Oversee food and beverage service areas and events.
- Ensure proper bar setup, including glassware and other necessities.
- Confirm staff compliance with uniform and appearance standards.
- Hire, train, and manage staff to meet hotel quality and service standards.
- Develop, maintain, and communicate staff schedules.
- Coordinate with staff on reservations and special events.
- Conduct pre-shift and pre-event meetings.
- Evaluate staff performance and enforce disciplinary actions as needed.
- Address and meet guest needs and concerns.
- Handle employee relations and review incidents with the Area General Manager.
- Conduct employee performance appraisals.
- Manage inventories of beverages, china, glassware, etc.
- Secure the bar during opening and closing.
- Control beverage costs and assist with purchasing and budget management.
- Maintain accurate staff punch details and process sales reports.
- Boost food and beverage sales through marketing and staff training on up-selling.
- Ensure staff adherence to safety, sanitation, food preparation, storage, and alcohol control policies.
- Maintain guest satisfaction by handling inquiries and implementing service improvements.
- Prepare for events and large parties to maintain service consistency.
- Collaborate effectively with other departments.
- Perform additional duties as assigned.

**Additional Responsibilities**
- Primarily manage and lead, but fill in as needed during peak times or staff shortages.
- Participate in weekly meetings.
- Support and implement hotel initiatives and programs.
- Collaborate with other departments to ensure top-notch customer service and policy adherence.
- Stay updated on industry trends and similar bars.

Note: This description is not exhaustive, and additional duties may be required as needed.

Pay: $85,000.00 - $100,000.00 per year

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 3 years

Restaurant type:

- Bar
- Casual dining restaurant

Weekly day range:

- Monday to Friday
- Weekends as needed

**Experience**:

- General Manager: 3 years (preferred)
- High Volume: 2 years (preferred)

Work Location: In person



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