Residential New Construction

3 weeks ago

Irvine, United States TRC Companies, Inc. Full time

About Us:
Groundbreaker. Game changer. Pioneer.

TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs - so our clients can better succeed in an ever-changing world.

Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.

Overview:
TRC Advanced Energy (TRC) is a globally known energy efficiency consultancy. TRC collaborates with clients to develop and implement market transforming programs and initiatives that promote energy efficiency, renewable energy, and green building in multiple market sectors across the US and around the world. These initiatives reduce energy costs, improve the health and safety conditions of buildings, while also helping the environment by reducing greenhouse gas emissions. TRC acts nationally to address some of our country’s most challenging problems: global climate change and energy independence.

**APPLICATION PROCESS**: Please submit a resume with 3 professional references. Cover letter optional but will allow the team to have additional insight on your qualifications. Combine all files to 1 pdf for file upload.

**Responsibilities**:

- Monitor and report program key performance metrics and provide updates to management and the client.
- Facilitate lessons learned and process improvement meeting within the operations vertical to promote best practices and work through challenges as a team. Independently manage workload and prioritize critical tasks.
- Resolve any barriers that arises for internal and external stakeholders throughout the project cycle.
- Be accountable for the projects that are assigned and notify management team if there are any delays or discrepancies to the process.
- Proficiency of Customer Relationship Management system and provide input for enhancements or troubleshooting.
- Work with portfolio team to actively manage multiple projects through the entire lifecycle in various stages.
- Support end-user customers in understanding, completing, and submitting required project paperwork and including relevant supporting documentation.
- Review and verify incoming project submittals on a regular basis to determine eligibility and request missing information as needed.
- Provide outstanding customer service, utilizing excellent communication skills and positive attitude to work with detailed requests from customers, client staff, and internal team members.
- Support outreach, technical, and other cross functional teams as needed through reporting, research, information follow-up, end-user customer training, etc.
- Ensure incentives are processed in a timely and accurate manner.

Qualifications:
**Minimum Requirements**:

- Residency in California.
- Bachelors degree with 3 years of relevant experience OR 7 years of relevant professional experience.
- Proficient in MS Office tools (i.e. outlook, word, excel, teams, SharePoint).
- Experience using a CRM or similar system to effectively track customer and/or project details.
- Experience with energy efficiency, electrification, utility programs, or construction.
- Strong written and verbal communication skills to collaborate with internal and external stakeholders.
- Ability to travel within the state of California.

**Desired Skills and Experience**:

- Experience with processing complex projects.
- Self‐driven and a team player with established critical thinking, analytical, and problem‐solving skills.
- Ability to work independently and collaboratively with a team and customers.
- Attention-to-detail to ensure project submittals meet the clients’ criteria for eligibility and completeness.
- Experience working with a CRM system to manage data and create reports.
- Ability to contribute to multiple projects simultaneously with low to no margin of error.
- Excellent time management skills including the ability to monitor and manage project progress.
- Ability to coordinate, schedule and conduct team meetings professionally.
- Ability read and monitor performance metrics to support program goals.
- Experience promoting process documentation, optimization, and automation.
- Knowledge of Energy related technology.
- Experience submitting or processing utility incentive or reb

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