Customer Success Manager

2 weeks ago

Carlsbad, United States XILO Full time

**Location: Carlsbad, CA**
**Job Type: Full-Time**

**About Us**:
At XILO, we thrive in a fast-paced, high-growth environment where every day brings new challenges and opportunities. With a focus on innovation and evolving our industry, we are committed to delivering state of the art technology to our customers. We are looking for a dynamic and driven Customer Success Manager (CSM) to join our team and help us elevate our customer engagements to new heights.

**The Role**:
As our next Customer Success Manager, you will play a critical role in shaping the experience of our most valued accounts. Your daily responsibilities will include:

- **Training and Empowerment**: Conducting in-depth training sessions and webinars to ensure customers understand and utilize our products effectively.
- **Onboarding**: Seamlessly integrating smaller accounts into our ecosystem, providing them with the tools and knowledge needed for immediate success.
- **Project Management**: Collaborating closely with our Lead CSM to manage projects, ensuring that tasks assigned to our service and engineering teams are completed to perfection.
- **Relationship Management**: Building and maintaining strong, lasting relationships with customers, becoming their trusted advisor and first point of contact.

**What We Look For**:

- **Passionate about Growth**: You are not just looking for another job; you are seeking a career path that challenges you and offers substantial growth opportunities.
- **Tech Savvy**: With strong technical aptitude, you can grasp complex products quickly and explain them to non-technical users.
- **Confidence and Charisma**: Excellent interpersonal skills with the ability to engage and influence people.
- **Project Management Skills**: Capable of managing multiple projects simultaneously with impeccable attention to detail.
- **Educational Drive**: Eager to create and share educational content that enhances our customer’s understanding and appreciation of our products.

**Why Join Us?**
- **Impactful Work**: Your work directly impacts the growth and success of our business and our customers’ businesses.
- **Dynamic Team**: Work alongside a team of highly motivated and skilled professionals who are just as passionate about success as you are.
- **Career Growth**: We are dedicated to your professional development and will provide you with opportunities to lead, grow, and shape a rewarding career.

**To Apply**:
**XILO is an Equal Opportunity Employer and embraces diversity in our employee base.**

Pay: $50,000.00 - $70,000.00 per year

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Ability to Relocate:

- Carlsbad, CA: Relocate before starting work (required)

Work Location: In person

  • Customer Success Advisor

    1 week ago

    Carlsbad, United States HM Electronics, Inc. Full time

    Strong verbal and written communication skills, including preparation and presentation for the C-Level audience Excellent organizational skills to proactively manage multiple priorities and track a variety of tasks with a strong sense of urgency to m Advisor, Customer, Project Management, Manufacturing, Retail, Skills

  • Marketing Associate

    2 weeks ago

    Carlsbad, United States Success Resources America Full time

    Job DescriptionJob DescriptionWe are looking for a Marketo Specialist to work within the marketing acquisitions team, and alongside the CRM manager to integrate Marketo with Netsuite (an Oracle platform) and launch new campaigns in 2019. If you are motivated, energetic and ambitious; if you enjoy coming up with effective solutions, working towards achieving...

  • Shift Manager

    5 days ago

    Carlsbad, United States Wingstop - Carlsbad NM Full time

    Wingstop - Carlsbad NM is currently looking for a full time or part time Shift Manager to join our team in Carlsbad, NM. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when needed. Requirements: Managers...

  • Shift Manager

    3 weeks ago

    Carlsbad, United States Little Caesars Full time

    Little Caesars - Carlsbad, NM is currently looking for a full time or part time Shift Manager to join our team in Carlsbad, NM. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when...

  • Customer Care Representative

    3 weeks ago

    Carlsbad, United States The Upper Deck Company Full time

    SUMMARY: Overview of the position. Receive and answer incoming consumer calls as outlined by TTA requirements. Assist in handling consumer e-mails, letters and social media inquiries. Receive, research and resolve customer inquiries, problems and complaints. Provide timely and accurate responses to the customer. Provide quality customer care as outlined by...

  • Assistant Sales Manager

    3 weeks ago

    Carlsbad, United States G-III LEATHER FASHIONS Full time

    At Karl Lagerfeld Paris, our Assistant Managers directly help to drive our business success. They work directly with our Store Managers to promote operational effectiveness and ensure that customers are always our first priority. They take pride in delivering superior customer service and inspire associates to excel by being an exceptional role model. Our...

  • Customer Technical Support Specialist l

    5 days ago

    Carlsbad, United States GenMark Diagnostics Full time

    **Customer Technical Support Specialist l** **Department:** 3025 Customer Technical Support **Location:** Carlsbad, CA **Internal Posting only:** or **HEROES WORK HERE!** We deliver innovative, diagnostic solutions that improve the lives of patients and their families and are proud to be one of the heroic diagnostic companies that is in this fight against...

  • Wingstop - Shift Manager - Urgently Hiring

    1 week ago

    Carlsbad, United States Wingstop Full time

    Wingstop - Carlsbad NM is currently looking for a full time or part time Shift Manager to join our team in Carlsbad, NM. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when needed.Requirements:Managers...

  • Wingstop - Shift Manager - Urgently Hiring

    4 weeks ago

    Carlsbad, United States Wingstop Full time

    Wingstop - Carlsbad NM is currently looking for a full time or part time Shift Manager to join our team in Carlsbad, NM. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when needed.Requirements:Managers...

  • Customer Onboarding Support Specialist

    4 weeks ago

    Carlsbad, United States Ezoic Full time

    **Customer Onboarding Support Specialist** * Carlsbad, CA * Full-Time * Sales * Customer Onboarding Support Specialist Ezoic is a Google Certified Publishing Partner that helps digital publishers improve revenue, traffic, SEO, website speed, infrastructure, regulatory compliance, and more. We are a venture-backed startup that has seen unprecedented...

  • Little Caesars

    4 weeks ago

    Carlsbad, United States Little Caesars Full time

    Little Caesars - Carlsbad, NM is currently looking for a full time or part time Shift Manager to join our team in Carlsbad, NM. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when...

  • assistant manager

    2 weeks ago

    Carlsbad, United States Joe's Full time

    Specific Responsibilities Would IncludeFounded in 2001 by Creative Director Joe Dahan, Joe's redefines everyday style with its inherently LA sensibility and distinctive rock + roll point-of-view. With an emphasis on offering the perfect fit for everybody, the brand takes a revolutionary approach to denim and sophisticated classics, incorporating the very...

  • Customer Service Rep Carlsbad, USA

    5 days ago

    Carlsbad, United States Empireave Full time

    **Customer Service Rep** **Role:** Customer Service Rep **Brand:** Nixon **Location:** Carlsbad, USA **Summary:** Drive Nixons goal of providing exceptional customer experiences to internal and external customers. Develop cross-functional relationships with key partners to maintain a high level of communication and a clear understanding of the product...

  • Business Development Manager

    4 weeks ago

    Carlsbad, United States Sunex Inc Full time

    Job DescriptionJob Description The Business Development Manager is a full-time position at our Carlsbad Headquarters near San Diego with significant growth potential. You will be working with a dedicated sales team and a group of experienced optical engineers/scientists to enable new, exciting imaging applications in the high-growth areas of driverless cars,...

  • Assistant Property Manager

    2 days ago

    Carlsbad, United States Smart Property Management Full time

    Job DescriptionJob DescriptionThis Assistant Property Manager position will work closely with the Manager by overseeing/scheduling, creating systems to find success within the tasks given, and working with the rest of the team to support them. The position will involve managing schedules, keeping accurate records, and communicating with property managers,...

  • Sr. Project Manager

    4 weeks ago

    Carlsbad, United States Gemological Institute of America Full time

    JOB OVERVIEWThe senior project manager will be responsible for the success of a project and will coordinate efforts across departments and cross-functional teams. They are problem solvers who facilitate the execution of a project, unblock any situations slowing or halting the progress of the project, and report progress to executives. They drive team members...

  • Senior Manager, Software Engineering

    7 days ago

    Carlsbad, United States Insight Global Full time

    An employer in Carlsbad is looking to hire a Senior Manager of Software Engineering. This individual will lead the innovation and execution of our software globally for the Electronics Solutions division. This includes leading the development and execution of our software product roadmaps while working closely with external customers to meet and exceed their...

  • Assistant Manager

    2 weeks ago

    Carlsbad, United States Centric Brands Inc. Full time

    About Us Specific Responsibilities Would Include Founded in 2001 by Creative Director Joe Dahan, Joe's redefines everyday style with its inherently LA sensibility and distinctive rock + roll point-of-view. With an emphasis on offering the perfect fit for everybody, the brand takes a revolutionary approach to denim and sophisticated classics, incorporating...

  • Store Manager

    1 week ago

    Carlsbad, United States Spirit Halloween Full time

    Spirit Halloween - JobID: J3T6516JKFGTJ7JW5HB [Store Supervisor] As a Store Manager at Spirit Halloween, you'll: Be responsible for the overall successful operation of the store while maintaining company standards; Supervise, recruit, train, develop, coach and communicate with all Associates and Management; Assess staff performance; Participate in store set...

  • Quality Manager

    1 month ago

    Carlsbad, United States SpiTrex - 3D Full time

    Job DescriptionJob DescriptionSalary: $85,000 to $145,000Ready to Transform Your Career? Join SpiTrex 3D!Are you looking to be part of a dynamic team in the cutting-edge world of additive manufacturing? Do you thrive in a fast-paced, growing environment that blends high technology and USA manufacturing? If so, we have the perfect opportunity for you!We are a...