Director, Strategy and Operations
3 weeks ago
Job Description
- Fabletics is currently looking for a Director of Strategy & Operations.
How Do You Fit In?
- We are looking for a motivated, strategic and execution-oriented individual to support strategic operational and growth initiatives for Fabletics. The Director of Strategy & Operations will be focused on owning as well as project-managing key initiatives ranging from start-up projects to high impact initiatives that will transform and grow the business.
The role will report into the COO of Fabletics and will work closely with the Fabletics leadership team and cross-functional executives focused on Member Insights, Analytics, Growth, Ecommerce, and TechstyleOS (including Tech, Supply Chain, and Customer Service) and other key team members throughout the business.
What You Will Do:
- Drive cross-functional business initiatives from kick-off to completion, simultaneously managing and prioritizing multiple initiatives across various teams and timelines.-
- Act as the primary partner to Shared Services, including Global Member Services, Fulfillment Center, and the Data Analytics teams to ensure all teams are aware of and on board with key strategies and initiatives in real time, closely connected to the brand team to ensure efficient and effective business support and a seamless customer experience.-
- Champion the customer/member experience using data and feedback to eliminate friction and maximize customer delight-
- Monitor competitive landscape and develop competitive analyses as needed, driving actionable recommendations that keep us at the leading edge of the market.-
- Provide strategic, analytical and creative deck-building support for brand presentations, offsite sessions, investor and Board of Directors meetings and more.-
- Operationalize leadership priorities by driving strategic direction, scope, analysis, project management, execution and reporting for ad-hoc initiatives.-
- Drive OKR alignment process for Shared Service Teams; work with cross-functional leaders to build effective OKRs on time, on a quarterly basis. Build and manage Strategy & Operations OKRs.What You Can Bring:
- Results driven mentality with minimum 6 years of experience in a management consulting, corporate strategy & operations, or operations role.-
- Exceptional stakeholder management skills, with the ability to navigate managing multiple stakeholders on a project/initiative.-
- The ability to prioritize and juggle multiple high-impact and cross-functional projects simultaneously.-
- Top-tier Microsoft PowerPoint and Excel skills, with a strong eye for great design and formatting.-
- Solution-oriented with the ability to think critically and develop creative solutions.-
- Highly organized and accountable with strong attention to detail.-
- Collaborative, team-oriented mindset to drive cross-functional project execution.-
- Self Starer. You dive into difficult problems and come up with a plan.-
- Strong intellectual curiosity and critical thinking skills, combined with an entrepreneurial spirit; willingness to challenge the status quo with meaningful ideas and insights.Nice To Have:
- Experience as a project manager / project lead on large, high impact projects-
- Experience leading others, with capability to hire, manage and mentor a dedicated team as the business grows.Compensation & Total Rewards:
At Fabletics, we believe work and life should fit together We continue to build a culture of flexibility, to empower you to do your best and put yourself first. Our Total Rewards program rewards employees for their hard work, supporting their health, well-being, families, and ultimately their life journey. Total Rewards at Fabletics includes:
- Hybrid Work Schedule*
- Discretionary Paid Time Off*
- Summer Fridays*
- Healthcare Plans
- Employee Discounts
- 401k
- Annual Bonus Program
- Equity Program*
- And More
- Varied for retail and fulfillment roles
LI-AH1
LI-TechStyleOS
About TechStyleOS
TechStyleOS is the globally integrated Operations and Services provider behind some of the fastest growing online fashion brands in history, including Fabletics, Savage X Fenty, JustFab, ShoeDazzle, and FabKids. With capabilities spanning technology, data science, supply chain management, fulfillment, customer service, and more, we help brands launch, scale and grow—across product categories and geographically. From predictive analytics to data-driven marketing and attribution, our unique approach is powered by our proprietary, end-to-end tech platform that enables the brands we serve to deliver a level of personalization, value, and satisfaction that are unrivaled in the fashion industry.
Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibran
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