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Customer Advisor

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Beverly, United States Panacea Wellness Full time

In mythology, Panacea is the Greek goddess of universal remedy. The daughter of Asclepius, she represents the healing of illness through the power of herbs. At Panacea Wellness, we provide the highest-grade, locally sourced cannabis products for Massachusetts medical patients.

Patient advisors are responsible for providing outstanding service and assistance to the patients and guests who visit our dispensary operations. They will assist the management team with all facets of dispensary operations, pursuant to and in compliance with local and state laws and regulations and company policy and standards. Patient Advisors develop and maintain rapport with our customers, vendors, service providers and staff. They are knowledgeable and can easily communicate the effects of different types of cannabis to customers clearly and effectively. Additionally, they make sure customers concerns and questions are solved and answered promptly and efficiently and will communicate customers’ requests and/or problems to management as needed. Duties include cash management, auditing inventory, performing retail transactions, educating customers on product offerings, opening/closing procedures, data entry, and cleaning. Patient Advisors will embrace continued education as it relates to the cannabis industry and be a team player.

Pay: $16.00 - $17.00 per hour

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Weekly day range:

- Monday to Friday
- Weekends as needed

Work setting:

- In-person

Application Question(s):

- Due to state regulations you must be over 21 to be permitted to perform this role, are you over 21 years of age? (Yes or No only please)

**Education**:

- High school or equivalent (preferred)

Work Location: In person