Service Advisor

4 weeks ago


Beverly, United States Kelly Ford Full time
Job DescriptionJob Description

Job Summary:
Kelly Ford in Danvers, MA is seeking a motivated and customer service-oriented individual to join our team as a Service Advisor. In this role, you will be responsible for providing exceptional customer service and serving as a liaison between our service department and customers. You will play an integral role in ensuring customer satisfaction and promoting the growth and reputation of our dealership.

Compensation & Benefits:
This is a full-time, individual contributor role with a competitive salary of $65000 to $100000 per year. Additionally, we offer a comprehensive benefits package including health, dental, and vision insurance, paid time off, and a 401k plan.

Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Schedule and coordinate service appointments based on customer needs and availability of technicians
- Communicate with customers regarding the status of their vehicle and any recommended services
- Provide accurate estimates for service repairs and obtain approval from customers
- Monitor work orders and ensure timely completion of services
- Effectively resolve any customer concerns or complaints
- Keep detailed records of customer interactions and service orders
- Collaborate with technicians to ensure quality and timely service
- Work in accordance with dealership policies and procedures
- Maintain an up-to-date knowledge of product information, promotions, and policies
- Continuously strive to meet and exceed customer satisfaction goals

Requirements:
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in the auto industry
- Excellent communication and interpersonal skills
- Strong organizational and time-management skills
- Ability to work well in a fast-paced and team-oriented environment
- Professional appearance and demeanor
- Knowledge of automotive technology and terminology
- Proficient computer skills
- Valid driver's license and a clean driving record

EEOC statement:
Kelly Ford is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


  • Service Advisor

    1 week ago


    Beverly, United States Kelly Ford Full time

    Job Summary: Kelly Ford in Danvers, MA is seeking a motivated and customer service-oriented individual to join our team as a Service Advisor. In this role, you will be responsible for providing exceptional customer service and serving as a liaison between our service department and customers. You will play an integral role in ensuring customer satisfaction...

  • Service Advisor

    4 weeks ago


    Beverly, United States Kelly Ford Inc Full time

    Job Summary: Kelly Ford in Danvers, MA is seeking a motivated and customer service-oriented individual to join our team as a Service Advisor. In this role, you will be responsible for providing exceptional customer service and serving as a liaison between our service department and customers. You will play an integral role in ensuring customer satisfaction...

  • Service Advisor

    4 weeks ago


    Beverly, United States Kelly Ford Full time

    Job Summary:Kelly Ford in Danvers, MA is seeking a motivated and customer service-oriented individual to join our team as a Service Advisor. In this role, you will be responsible for providing exceptional customer service and serving as a liaison between our service department and customers. You will play an integral role in ensuring customer satisfaction...

  • Service Advisor

    3 weeks ago


    Beverly, United States Kelly Ford Inc Full time

    Job Summary: Kelly Ford in Danvers, MA is seeking a motivated and customer service-oriented individual to join our team as a Service Advisor. In this role, you will be responsible for providing exceptional customer service and serving as a liaison between our service department and customers. You will play an integral role in ensuring customer satisfaction...

  • Service Advisor

    3 weeks ago


    Beverly, United States Kelly Ford Full time

    Job Summary:Kelly Ford in Danvers, MA is seeking a motivated and customer service-oriented individual to join our team as a Service Advisor. In this role, you will be responsible for providing exceptional customer service and serving as a liaison between our service department and customers. You will play an integral role in ensuring customer satisfaction...

  • Service Advisor

    5 days ago


    Beverly, Massachusetts, United States Kelly Ford Inc Full time

    Job Summary:Kelly Ford in Danvers, MA is seeking a motivated and customer service-oriented individual to join our team as a Service Advisor. In this role, you will be responsible for providing exceptional customer service and serving as a liaison between our service department and customers. You will play an integral role in ensuring customer satisfaction...

  • Customer Advisor

    2 weeks ago


    Beverly, United States Panacea Wellness Full time

    In mythology, Panacea is the Greek goddess of universal remedy. The daughter of Asclepius, she represents the healing of illness through the power of herbs. At Panacea Wellness, we provide the highest-grade, locally sourced cannabis products for Massachusetts medical patients. Patient advisors are responsible for providing outstanding service and assistance...

  • Customer Advisor

    7 days ago


    Beverly Hills, United States Ermenegildo Zegna Full time

    **ABOUT ZEGNA** Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and...

  • Customer Advisor

    3 days ago


    Beverly Hills, United States Ermenegildo Zegna N.V. Full time

    ABOUT ZEGNA Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO,...


  • Beverly, United States Fendi S.r.l Full time

    **Client Advisor, Rodeo Drive, Beverly Hills** **Reference:** FEND02165 **Job title:** Client Advisor, Rodeo Drive, Beverly Hills **Job function:** Retail **Experience:** Minimum 2 years **Country:** United States **Contract Type:** Permanent Job **Position:** The FENDI Client Advisor is responsible for providing best in class customer service and for...


  • Beverly, United States Fendi S.r.l Full time

    **Client Advisor, Rodeo Drive, Beverly Hills** **Reference:** FEND02165 **Job title:** Client Advisor, Rodeo Drive, Beverly Hills **Job function:** Retail **Experience:** Minimum 2 years **Country:** United States **Contract Type:** Permanent Job **Position:** The FENDI Client Advisor is responsible for providing best in class customer service and for...

  • Client Advisor

    2 weeks ago


    Beverly Hills, United States Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...

  • Sales Associate

    3 weeks ago


    Beverly, United States StretchLab Beverly Full time

    StretchLab Beverly MA is currently seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a love for community and our brand! Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch...

  • Client Advisor

    4 weeks ago


    Beverly Hills, United States Burberry Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief...

  • Client Advisor

    3 weeks ago


    Beverly Hills, California, United States Burberry Full time

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...

  • Client Advisor

    1 month ago


    Beverly Hills, California, United States Burberry Full time

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...

  • Style Advisor

    1 week ago


    Beverly Hills, United States HBC Company Inc Full time

    What This Position is All About The Style Advisor is responsible for elevating their shopping experience by welcoming visitors to the store, providing directions and answering questions to help customers efficiently get to their desired location. The Style Advisor has a strong working knowledge of the store, the designers it carries as well as the many...

  • Style Advisor

    2 weeks ago


    Beverly Hills, United States HBC Company Inc Full time

    What This Position is All About The Style Advisor is responsible for elevating their shopping experience by welcoming visitors to the store, providing directions and answering questions to help customers efficiently get to their desired location. The Style Advisor has a strong working knowledge of the store, the designers it carries as well as the many...

  • Client Advisor

    1 month ago


    Beverly Hills, United States Burberry Limited Full time

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.    We aim to...

  • Client Advisor

    3 weeks ago


    Beverly Hills, United States Burberry Limited Full time

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.    We aim to...