Assistant Golf Superintendent

4 weeks ago

Marco Island, United States Marriott International, Inc Full time

**Additional Information** Non-Exempt

**Job Number** 24096872

**Job Category** Landscaping & Grounds

**Location** JW Marriott Marco Island Beach Resort, 400 South Collier Boulevard, Marco Island, Florida, United States VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** Y

**Position Type** Management

**JOB SUMMARY**

Entry level management position that supervises and coordinates the day-to-day activities of employees engaged in preserving grounds and keeping golf course turf in playing condition. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Agriculture, Horticulture, or related major; 2 years experience in the landscaping/grounds or related professional area.

OR
- 4-year bachelor's degree from an accredited university in Agriculture, Horticulture, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Managing Day-to-Day Operations**
- Assists workers to perform more critical duties.
- Coaches and counsels employees regarding performance on an on-going basis.
- Consults with the Golf Course Superintendent to plan and review work projects.
- Determines work priorities and schedules employees to specific tasks such as fertilizing, irrigating, seeding, mowing, raking and spraying.
- Supervises daily shift operations and ensures compliance with all Grounds department policies, standards and procedures.
- Supervises Grounds department and all related areas in the absence of the Superintendent.
- Supervises the day to day operations of the Grounds department to ensure the maintenance and upkeep of the property golf course.
- Understanding employee positions well enough to perform duties in employees' absence.
- Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

**Leading Landscaping/Grounds Team**
- Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Ensures all employees have proper supplies, equipment, and uniforms.
- Ensures and maintains the productivity level of employees.
- Gets members of a group to work together to accomplish tasks.
- Handles employee questions and concerns.
- Observes service behaviors of employees and provides feedback to individuals.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Strives to improve performance.
- Understands and complies with loss prevention policies and procedures.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

**Ensuring Exceptional Customer Service**
- Empowers employees to provide excellent customer service within guidelines.
- Ensures that quality standards and customers expectations are met on a daily basis.
- Handles guest problems and complaints seeking assistance from supervisor as necessary.
- Interacts with guests to obtain feedback on product quality and service levels.
- Provides services that are above and beyond for customer satisfaction and retention.
- Sets a positive example for guest relations.

**Managing and Conducting Human Resource Activities**
- Communicates performance expectations to Grounds department employees in accordance with job descriptions for each position.
- Helps train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.
- Participates as needed in the interviewing and hiring of Grounds landscaping employee team members with the appropriate skills.
- Participates in an on-going employee recognition program, publicly recognizing good quality, performance and service.
- Supervises on-going training initiatives and conducts training when appropriate.
- Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Participates as needed in the investigation of employee accidents.

**Additional Responsibilities**
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innov

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