Lead Payments Product Management

2 weeks ago

Chicago, United States Discover Financial Services Full time

Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Summary
The Risk Capabilities team within Discover Global Network is responsible for product development lifecycle management to develop and improve tools and capabilities enabling Payments Risk and wider Payment’s business teams to appropriately evaluate and manage Risks. This includes the Payments Partner System of Record, High Brand Risk portal, Case Management systems, Data Compromise tools, among others.

This Product Manager assesses the performance of and shapes the structure and direction of new and existing product lines and leads the development and execution of strategic product plans for key initiatives such as the introduction of new products, product line extensions or product enhancements.

Accountable for defining and achieving specific Product goals for each product, including evaluating product performance, and identifying innovations to address customer needs and improve product performance in the market.

Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

**Responsibilities**:
Identify sources, monitor, analyze and interpret key product performance metrics including financials, network volumes, other key statistics and internal/external customer feedback trends, then develop and communicate findings and make strategic and tactical recommendations for performance improvements.

Define and execute strategic product road-maps to build new products, enhance existing products or improve performance.

Collaborate with internal and external stakeholders to develop strategies and methodologies to on-board new partners.

Track and understand industry trends, research findings and competitive innovations.

Provide business analysis and reporting on a periodic basis.

Collaborate with cross functional teams to develop or support sales efforts or go-to-market strategies.

Serve as Product Management business lead on cross-functional teams, including internal departments such as Sales, Operations, Legal, Marketing, Finance, Technology in the evaluation, development, management and/or enhancement of assigned products and/or programs.

Minimum Qualifications

**At a minimum, here’s what we need from you**:
Bachelor's Degree in Information Technology, Social Sciences, Business, Marketing, Communications or related field

4+ years of experience in Product Management, Product Delivery/Commercialization, Project Management, Payments Industry, Financial Services, Marketing or related field

In lieu of a degree, 8+ years of experience in Card Payments, Network, Acquiring, Issuing, Mobile Technologies, Digital Payments or related field including Product Management experience

Preferred Qualifications

**If we had our say, we’d also look for**:
Master's Degree in Information Technology, Social Sciences, Business, Marketing, Communications or related field

2+ years of experience in Fintech platforms, start-ups, or related field

2+ years of Card Payments, Network, Acquiring, Issuing, Mobile Technologies, Digital Payments or related experience

CSCIP/P
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**Compensation**: The base pay for this position generally ranges between $75,500.00 to $127,900.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

**Benefits**:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave

Paid Time Off

401(k) Plan

Medical, Dental, Vision, & Health Savings Account

STD, Life, LTD and AD&D

Recognition Program

Education Assistance

Commuter Benefits

Family Support Programs

Employee Stock Purchase Plan

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

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