Current jobs related to Customer Service Representative - Schenectady - Spectrum

  • Customer Service Representative

    4 days ago

    Schenectady, New York, United States Appolo Heating Full time

    Customer Service Representative OpportunityAppolo Heating is a leading home services provider seeking a personable and reliable individual to serve as a Customer Service Representative/Dispatcher. This role is ideal for someone looking to take their career to the next level with an industry leader.Key Responsibilities:Handle inbound and outbound customer...

  • Customer Service Representative

    1 week ago

    Schenectady, New York, United States Renewal By Andersen Full time

    Customer Service and Sales RepresentativeWe are seeking a dynamic and customer-focused individual to join our team as a Call Center Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Answer inbound calls and make outbound calls to set qualified...

  • Customer Service Representative

    3 weeks ago

    Schenectady, New York, United States Global Partners Full time

    Customer Service Representative - Global PartnersWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our guests.Provide excellent customer...

  • Customer Service Representative

    1 week ago

    Schenectady, New York, United States Spectrum Full time

    Spectrum **Job Overview** As a Customer Service Representative at Spectrum, you will be responsible for providing exceptional support to our customers. **Key Responsibilities** * Provide over the phone internet and phone support and repair services to ensure customers stay connected * Utilize advanced diagnostic tools to troubleshoot technical issues and...

  • Customer Service Representative

    9 hours ago

    Schenectady, New York, United States Spectrum Full time

    Spectrum - Job DescriptionAs a Customer Service Representative at Spectrum, you will be responsible for providing over-the-phone internet and phone support and repair services to keep customers connected. You will use advanced diagnostic tools to help address technical inquiries and get services running smoothly. Additionally, you will bring in internal...

  • Customer Service Representative

    1 week ago

    Schenectady, New York, United States Spectrum Full time

    Spectrum **Job Overview** As a Customer Service Representative at Spectrum, you will be responsible for providing exceptional support to our customers. Your primary goal will be to ensure that our customers have a seamless experience with our internet and phone services. **Key Responsibilities** * Provide technical support and troubleshooting services to...

  • Customer Service Representative

    4 months ago

    Schenectady, United States 7-Eleven Full time $15 - $16

    Speedway - Customer Service Representative - "Open Availability" Full Time is available right away, preferred open availability 24/7Specializes in providing outstanding service to customers while running a register and working on the sales floor; ensures that items meet the required stock levels and presentation standards; and that cleanliness and safety...

  • Customer Service Representative

    1 week ago

    Schenectady, New York, United States Spectrum Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our billing team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving billing inquiries, and building strong relationships with our customers.Key ResponsibilitiesProvide timely and...

  • Customer Service Representative

    6 days ago

    Schenectady, New York, United States Shore Marketing Group Full time

    Job Opportunity at Shore Marketing GroupWe are seeking a highly motivated and organized Customer Support Representative to join our team at Shore Marketing Group. As a key player in our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and helping to drive sales growth.Key...

  • Professional Customer Services Representative

    4 days ago

    Schenectady, United States Appolo Heating Full time

    Appolo Heating is a leading home services provider seeking a personable, reliable individual to serve as a Customer Service Representative/Dispatcher to join our growing company!! Are you interested in taking your career to the next level with an industry leader? You will handle inbound and outbound customer service calls from an established customer base as...

  • Customer Service Representative

    3 weeks ago

    Schenectady, New York, United States TEKsystems Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at TEKsystems. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesUpdate and Maintain Accurate Records: Ensure that all records are up-to-date and...

  • Customer Service Representative

    3 weeks ago

    Schenectady, New York, United States Pioneer Bank, National Association Full time

    Job SummaryPioneer Bank, National Association is seeking a highly skilled Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Provide outstanding service and solutions to our clients, ensuring...

  • Customer Service Representative

    1 week ago

    Schenectady, New York, United States Spectrum Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our billing team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving billing inquiries, and building strong relationships with our customers.Key ResponsibilitiesProvide timely and...

  • Customer Service Representative

    2 weeks ago

    Schenectady, New York, United States Schenectady Community Action Program Full time

    Job SummaryThe Schenectady Community Action Program is seeking a highly motivated and detail-oriented individual to fill the position of Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our community services programs.Key...

  • Customer Service Representative

    3 weeks ago

    Schenectady, New York, United States Pioneer Savings Bank Full time

    Job SummaryPioneer Savings Bank is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional service to our clients, processing transactions accurately, and building relationships with customers to meet their financial needs.Key...

  • Customer Service Representative

    2 weeks ago

    Schenectady, New York, United States Renewal By Andersen Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Renewal by Andersen. As a key member of our sales team, you will be responsible for providing exceptional customer service via inbound and outbound calls, ensuring a seamless and personalized experience for our clients.Key...

  • Customer Service Representative

    3 weeks ago

    Schenectady, New York, United States Pioneer Bank, National Association Full time

    Job SummaryPioneer Bank, National Association is seeking a highly skilled Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Provide outstanding service and solutions to our clients, ensuring...

  • Customer Service Representative

    3 days ago

    Schenectady, New York, United States Ellis Medicine Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Ellis Medicine. As a key member of our hospital's answering service, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals.Key ResponsibilitiesOperate the hospital's answering...

  • Customer Service Representative

    7 hours ago

    Schenectady, New York, United States Ellis Medicine Full time

    Job Summary:The Customer Service Representative will operate the hospital/physician's answering service communications system, triaging and processing customer calls while following specific protocols. This role requires effective communication skills, the ability to interact positively with strong and demanding personalities, and the ability to respond...

  • Entry Level Customer Service Representative

    3 months ago

    Schenectady, United States Shore Marketing Group Full time

    WE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only bring excitement and energy to...

Customer Service Representative

3 months ago

Schenectady, United States Spectrum Full time

Full-time entry-level to mid-level customer service roles troubleshooting and resolving mobile customer technology and service issues, including repair, billing, and accounts.

Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Mobile Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions.

Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.

Who are you?

No matter your background, our training program can put you ahead of the curve on all the latest technology. We’ll help you develop the skills to be comfortable and adaptable troubleshooting all kinds of technical mobile issues. Your dedication and resourcefulness, paired with the strength of our products and services, keep services flowing and customers satisfied. Your attention to detail is essential; you'll keep a record of actions taken and create documents that ensure your customers’ service histories are available for future Representatives. If you're ready to grow your skills, this is a role with a lot of potential.

What is the Mobile Customer Service Representative role?

It's about building relationships and turning the knowledge you gain in training into customer service wins. Mobile Representatives make a real difference to their customers and the company, providing over-the-phone support on a wide range of mobile products and services, including accounts and billing, diagnostics, enhancements and repairs. You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support to get things back on track. Understanding the products and your customers’ sense of urgency will help you create a satisfying customer experience.

It’s all about learning and growing.

This may be new for you, but the journey is all mapped out. There's a lot to learn, and our thorough, fully paid training can make you an authority on Spectrum's Mobile products and services in about a month. After that, you’ll be ready to troubleshoot customer-facing systems like a pro. The industry moves quickly; to stay on top of it, we provide training updates to keep you up-to-date on our newest products, services, and upgrades so you'll be ready for any question that comes your way. One-on-one time with department leaders and additional support give you everything you need to create a streamlined process for your customers and yourself.

With a deliberate path to success.

We believe the best people to lead are those who have been down the same road before. Most of our supervisors started as Representatives themselves, so they know exactly what kind of support will help you grow into a successful employee. With well-established career paths across multiple lines of business, advancement is a very real and achievable goal. Make your first move toward a long and rewarding career with Spectrum.

The benefits are clear.

In addition to the core benefits — industry-leading retirement savings and 401(k) plans, comprehensive health care insurance options, dental and vision plans, flexible spending, family leave, and paid training and time off — we offer free Spectrum products and services where available, education assistance tuition reimbursement, employee discounts, and a selection of other programs to support team members and their families.

**What's required to get started?**

The minimum qualifications for the Internet/Voice Representative are:

- Ability to read, write, speak and understand English
- High School Diploma or GED

**Preferred qualifications**
- 6 months or more of customer service experience
- 6 months or more of high-volume phone experience in a customer service/call center job preferred
- 6 months or more of experience working in cable operations, mobile, or telecommunications call center

Are you ready to join our team?

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connec