Medical Receptionist Dermatology

3 weeks ago


Los Alamitos, United States Dermatology Care Full time

Join Our Team as a Medical Receptionist

Are you a detail-oriented individual with experience in healthcare administration? We're looking for a dedicated Medical Receptionist to join our thriving dermatology practice. As the first point of contact for our patients, you'll play a crucial role in providing exceptional customer service, managing administrative tasks, and ensuring smooth operations in our office.

**Key Responsibilities**:

- **Patient Interaction**: Greet patients warmly, answer phone calls promptly, and provide friendly and professional assistance to patients both in person and over the phone.
- **Appointment Scheduling**: Efficiently schedule patient appointments, utilizing scheduling software and coordinating with dermatologists' calendars to optimize clinic efficiency.
- **Insurance Coordination**: Verify patient insurance information, process insurance claims, and provide guidance to patients regarding insurance coverage and billing inquiries.
- **Referral Management**: Facilitate the referral process by obtaining necessary authorizations, coordinating referrals to specialists, and ensuring all documentation is complete and accurate.

**Requirements**:

- **Experience**: Minimum of 2 years of experience as a medical receptionist or in a similar administrative role, preferably in a dermatology or medical setting.
- **Insurance Knowledge**: Proficiency in insurance verification, billing procedures, and handling insurance-related inquiries.
- **Communication Skills**: Excellent verbal and written communication skills, with the ability to effectively communicate with patients, colleagues, and insurance providers.
- **Organizational Skills**: Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment.
- **Customer Service**: A customer-centric approach with a commitment to providing exceptional service to patients and visitors.
- **Team Player**: Collaborative attitude with the ability to work effectively as part of a multidisciplinary team to achieve common goals.

Pay: $21.00 - $24.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Life insurance
- Vision insurance

Healthcare setting:

- Clinic

Medical specialties:

- Dermatology

Schedule:

- Monday to Friday

**Experience**:

- Medical receptionist: 1 year (preferred)

Work Location: In person



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