Operations Coordinator

2 weeks ago


Naples, United States Waterside Shops Full time

Job Title: Operations Coordinator

Company: The Waterside Shops - Luxury Retail

Job Summary:
The Waterside Shops, a luxury retail establishment, is seeking an organized and detail-oriented Operations Coordinator to join our team. The Operations Coordinator will play a crucial role in ensuring the smooth functioning of daily operations by providing administrative support, coordinating tasks, and delivering exceptional customer service.

This position has exposure to the public and requires a friendly, professional approach and demeanor under all conditions.

**Responsibilities include but not limited to**:

- General administrative assistance to all departments, including Operations, and the General Manager.
- Accesses and monitors calendars for the Director of Operations and General Manager.
- Key contact for COIs; Service Contracts; Preconstruction correspondence, schedules, and set-up; Facilities/Security projects.
- Maintain contractor lists, rules, and regulations.
- Maintain and organize tenant files, correspondence, storage spaces, lease files, and spreadsheets.
- Expense reports; invoice handling; vendor problem solving.
- Assists with meetings, including contacting participants, booking rooms, ordering catering and set-up.
- Maintain documents, databases, inspections, work orders, and tracking of other programs.
- Reorder inventory and track shipments.
- Assist in coding of invoices for processing.
- Answers all incoming telephone calls, thoroughly screens the calls before forwarding to the appropriate person. Taking and dissemination of messages.
- Researches, prioritizes and follows-up on incoming issues and concerns addressed to the directors including those of a sensitive or confidential nature.
- Assists with creating service agreements and other contracts for General Manager and Operations Director.
- Exhibit regular, reliable, punctual and predictable attendance.
- Other duties as needed and assigned.
- Handle phone system efficiently and direct calls to appropriate personnel

**Key Qualifications**:
Minimum of 3 years’ experience in an administrative capacity.
- Well rounded, strong oral and written communication skills.
- Proficient computer skills, particularly Microsoft Office tools (Excel, Word, Outlook, PowerPoint) and Office 365.
- Ability to solve problems with ease and enjoyment.
- Ability to manage multiple tasks/assignments simultaneously.
- Ability to proactively assess the needs of others
- Exercise accuracy, organizational skills, discretion, good judgement, attention to detail, courtesy, tact and patience.
- Strong interpersonal skills; ability to establish and maintain good working relationships with other Forbes employees, merchants, vendors and subcontractors.

(Note: All positions at The Waterside Shops are paid positions.)

Pay: From $50,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Naples, FL 34108 (required)

Ability to Relocate:

- Naples, FL 34108: Relocate before starting work (required)

Work Location: In person



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