Hotel Front Desk Ft

3 weeks ago


Austin, United States Red Roof Inns Full time

**WHO IS OUR IDEAL CANDIDATE?**
- Someone to help our guests Show off your city and be the tour guide for the guests - send them to your local favorites.
- Make an impact on your guests by making each experience unique and tailored to them.
- Sincere smiles go miles - we want someone who loves hospitality. When was the last time you did something nice for someone?
- Empowered individuals are our favorite - be your bold self.
- Schedule should be flexible and available for weekends and Holidays.
- Bilingual preferred but not required.
- Someone to work 2 overnight shifts and 3 evening shifts.

**WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?**
- Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
- Takes reservation requests and making adjustments to reservations as needed
- Works with Hotel Management and other team members to provide an excellent guest experience
- Uses our front desk computer system to complete customer transactions and run reports
- Communicates with the housekeeping team to be aware of room availability or guests

**QUALIFICATIONS**
- HS Diploma or equivalent work experience
- 1-2 years in a previous customer service position
- Basic office skills (i.e. math, cash handling, computer skills, etc.)

Location: Austin,Texas,78744,United States, Austin, TX 78744

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work setting:

- In-person

Work Location: In person



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