Front Desk Agent

2 weeks ago

Briarcliff Manor, United States Edith Macy Conference Center Full time

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company Location Description: Edith Macy Center is a conference center located in Briarcliff Manor, New York, 45 minutes from Manhattan. Edith Macy Center has more than 14,000 square feet of indoor conference space, 58 sleeping rooms, and we are situated among 405 wooded acres in the heart of Westchester County. At Edith Macy Center, the legacy of success is anchored in our philosophy of balancing living, learning and leisure. It is the formula that creates the signature of unparalleled excellence in quality and service throughout the network of Benchmark resorts, hotels and conference centers. Overview: Edith Macy Conference Center is looking for a flexible Front Desk Agent. This is a part-time position and you must have flexibility to work 3PM-11PM shift with varied days including weekends. Do you have experience working at the front desk? If so then this is the place for you. You will check guests in and out, post to folios and answer phones. Additionally you will provide transportation and luggage delivery to our guests. Applicants MUST have:

- 1yr. min. of hotel experience
- A valid, clean driver's license.
- Ability to lift up to 35 lbs. Applicants also must have computer knowledge, Maestro a plus, and a friendly personality Job Type:
Part-Time Salary:
$19.00
- $20.00 per hour SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
- Ability to stand and move throughout front office and continuously perform essential job functions.
- Ability to read, listen and communicate effectively in English, both verbally and in writing.
- Ability to access and accurately input information using a moderately complex computer system.
- Hearing and visual ability to observe and detect signs of emergency situations. Qualifications: Education:
High school diploma preferred. Experience:
At least 1 year of hotel experience Must be computer literate, comfortable with accounting Maestro experience is preferred Licenses or certificates:
Driver's license is required Compensation Range: The compensation for this position is $19.00/Hr. - $20.00/Hr. based on qualifications and experience.

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