Assistant Vice President, CRM, Information Services

6 days ago


Boston, United States Boston University Full time

Want to be at the cutting edge of research and innovation on a vibrant, dynamic campus shaping the future of education? Were seeking applicants with diverse skills and experience to join the Boston University Information Services & Technology (IS&T) community. We are in search of a CRM Assistant Vice President to join our Information Services and Technology (IS&T) Applications team As a member of the senior management team, the Assistant Vice President for Constituent Relationship Management (CRM) is a leader who sets the technical vision for various platforms, partnering with the business clients on strategic direction.

Position responsibilities Include:

- Oversees direct staff who have full-service ownership responsibility for various CRM functions within Applications.
- Foster staff development.
- Coaches and manages director level resources, is responsible for vendor relationship management and the implementation of efficient business processes, aligning with industry best practices.
- Key activities include leading the implementation of software development and support best practices, providing leadership and team building actions, fostering collaboration with other areas of IS&T and business areas, assessment and implementation of vendor packaged solutions.

Boston University offers an excellent benefits package including:

- Time Off: In addition to generous time off, BU employees have a paid intersession break, and 13 paid holidays.
- Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members.
- Transportation: BU offers a discounted MBTA pass as well as additional options to assist employees in their daily commute.
- Culture & Community: BU also offers access to discounts or free admission to various city art/cultural institutes around Boston.

**Required Skills**:

- We_ are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, _pregnancy_ or pregnancy-related condition, or because of marital, parental, or veteran status. _We are a VEVRAA Federal Contractor_._



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