Financial Coordinator

2 weeks ago

San Diego, United States Gen 5 Fertility Center Full time

Gen 5 Fertility is a world-class fertility center located in beautiful San Diego. It is directed by the leading fertility specialists in the field and where the most competent staff, state-of-the-art equipment and the individualized protocols come together to deliver a level of care and a patient experience like no other center.

Our team is looking for a **Patient Financial Coordinator** to join our group of experienced patient care specialists.

**Responsibilities**:

- Work as a key member in our front desk team on all aspects of patient financial care, including financial counseling, insurance eligibility and benefits coordination, review of process/options, scheduling, documentation, patient education and other associated tasks
- Provide financial counseling to patients on various procedures to be rendered.
- Responsible for collection from patients counters on all procedures inclusive of the all procedures to all parties.
- Collect cycle deposits in a timely manner. Collect deposit payments from the responsible parties before any procedural services to be rendered to the third parties.
- Update with the payment information.
- Communicate with the coordinators regarding payment status on all patients.
- Check schedule for cycle starts in order to be available to collect the deposit
- Collaborate with team members to deliver high-quality patient experience
- Utilize cloud-based EMR system to ensure patient records are up-to-date and secure
- Provide support to the team with other administrative tasks as necessary

**Qualifications**
- Bachelor’s Degree or equivalent Patient financial counseling experience (required)
- Health Insurance verification and billing (preferred)
- Excellent work ethic and accountability (required)
- Patient Care: 1 year (preferred)
- Administrative Skills: 1 year (preferred)
- Ability to perform diversified clerical functions and basic accounting procedures.
- Ability to effectively communicate with people at all levels and from various backgrounds.
- Commitment to excellence and high standards
- Strong organizational, problem-solving, and analytical skills
- Ability to manage priorities and workflow
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Acute attention to detail
- Ability to work independently and as a member of various teams and committees
- Proficient on Artison
- Excellent customer service skills
- Proven ability to handle multiple projects and meet deadlines
- Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
- Bilingual skills a plus
- Ability to understand and follow written and verbal instructions.

**Pre-employment Requirements**

Pay: From $22.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- On-site gym
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

Work setting:

- Clinic
- In-person

Application Question(s):

- Why are you interested in this position?

**Education**:

- Bachelor's (preferred)

**Experience**:

- patient financial coordination: 1 year (preferred)
- Fertility & andrology care or Woman's healthcare working: 1 year (preferred)

Ability to Commute:

- San Diego, CA 92121 (preferred)

Ability to Relocate:

- San Diego, CA 92121: Relocate before starting work (required)

Work Location: In person

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