Sales Manager

4 days ago

Benton Harbor, United States SERVPRO of Berrien County Full time

**_Do you love working with people and educating them? Do you want to be a leader in a great company?_**
Then don’t miss your chance to join our Franchise as a new Sales Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then _you_ may be our perfect **_hero_**

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Manage the Franchise marketing team and all sales and marketing initiatives. Develop and implement an annual marketing plan, which promotes Franchise services and develops a diverse customer base. Train and develop a professional marketing team capable of achieving annual sales revenues goals.

**Responsibilities**:

- Develop marketing initiatives and budget, create annual marketing plan, and provide marketing materials
- Complete annual marketing needs assessment; including planning CE classes, planning lunch-and-learns, scheduling the budget, and developing action plans for centers of influence (COIs)
- Identify and establish revenue, collection, and activity goals
- Compare past and projected revenues to marketing goals
- Increase sales revenue and achieve sales goals
- Recruit, hire, and train sales and marketing staff
- Monitor and coach sales/marketing activities
- Evaluate sales and marketing staff performance
- Manage and improve customer satisfaction, including the resolution of any customer complaints.

**Qualifications**:

- 5+ years sales, marketing, or customer service experience, with demonstrated history of sales ability and growth
- Effective oral and written communication
- Experience in building a strong team with tangible leadership skills
- Solid organization and planning capabilities, strong attention to detail
- Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
- Ability to meet people in new or difficult situations and build rapport
- Capability to work in a fast-paced, team-oriented office environment while being self-motivated, goal-oriented, and able to multi-task
- Bachelor’s degree in marketing or business or equivalent experience
- Experience with professional sales or marketing associations, a plus
- All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever._
- All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever._

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